Orthodontic Operations Manager

Oxnard & Camarillo CA Pediatric Dental & Orthodontic Practice

Sugarbug Dental & Orthodontics has proudly served Ventura County for over 16 years delivering compassionate innovative and patient-focused care to children and families. As our orthodontic services grow we are seeking an Orthodontic Operations Manager to lead the day-to-day operations of our orthodontic department including the supervision and development of our Treatment Coordinators.

This role is perfect for a strategic business-savvy emotionally intelligent leader who can balance operational excellence team culture patient experience and financial performance.

Key Responsibilities

• Lead and mentor Treatment Coordinators ensuring consistent compassionate and effective patient communication and treatment presentation

• Oversee orthodontic office operations including scheduling patient flow billing insurance coordination and financial arrangements

• Manage budgets financial reporting and operational efficiency to support sustainable growth and profitability

• Drive innovation and process improvements through technology integration and workflow optimization

• Ensure compliance with legal regulatory and quality standards across the department

• Build and maintain a positive motivated team culture fostering collaboration high morale and accountability

• Partner with clinical and executive leadership to align departmental operations with overall practice goals

• Monitor performance metrics patient satisfaction and key performance indicators to inform strategy and improvements

• Represent the orthodontic department in strategic planning and community outreach initiatives

What Were Looking For

• Bachelors degree required; Graduate degree (MBA MHA or related) preferred

• Proven leadership experience in orthodontics dentistry or healthcare operations

• High emotional intelligence with a track record of motivating and leading teams

• Strong analytical and problem-solving skills with business acumen in financial and operational management

• Excellent communication and interpersonal skills with a patient- and family-centered mindset

• Tech-savvy and comfortable with EHR/EDR practice management software and digital scheduling systems

• Bilingual (English/Spanish) a plus

Why Join Sugarbug

• Established Reputation: 16 years of trusted pediatric and orthodontic care in Ventura County

• Leadership Opportunity: Lead a critical department with responsibility for operations patient experience and team development

• Innovative Environment: Leverage technology and forward-thinking systems to streamline processes and enhance patient care

• Positive Team Culture: Inspire and support a motivated collaborative and compassionate team

• Competitive Compensation: $60000 $80000 annually commensurate with experience and qualifications

At Sugarbug the Orthodontic Operations Manager is both a leader and a strategic partner responsible for guiding the department to operational excellence fostering a high-performing team and delivering outstanding patient experiences.