Reservation Specialist Romania

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profile Job Location:

Bucharest - Romania

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

1) Tour Booking: Handle bookings rebooking and confirmations of applications including arranging additional services.
2) Problem Resolution: Promptly address and resolve problem situations.
3) Individual Request Handling: Calculate and manage individual requests.
4) Partner Cooperation: Collaborate with partners including agencies and Destination Management Companies (DMCs).
5) Agent Support: Advise agents on hotel offerings additional services operational rules and assist in website navigation. 6)support the sales channel in terms of content (product knowledge knowledge of destinations knowledge of hotels)
: Reservations Romania
: Reservation Specialist Romania
: Middle
: 1
: WorkFromTheOffice
: ReplacingaDismissedEmployee
: False
: 10/6/2025 12:00:00 AM
: ThreeMonths
: 8889 RON
: 9743 RON
: .
: False
-:
Stop-list :
: Experience in tourism. Knowledge of English. Sociability stress resistance discipline ability to quickly perceive new information attention to detail.
: Higher education.
MS Office Outlook Excel Word etc.
: 1. Handling of Bookings in the System
Independently manage new reservations modifications and
cancellations in the internal booking system with a 98% accuracy rate.
3 month - 35%
2. Establish Proficiency in Internal Procedures and Partner Communication
Demonstrate a clear understanding of internal workflows booking rules and department responsibilities. Communicate effectively with DMCs and agencies providing clear correct and timely responses.
3 month - 30%
3. Resolve Standard Booking Issues Independently participation insurance conditions etc.)
Handle common booking issues (e.g. overbookings date changes service additions) without supervision.
3 month - 35%
(): Bucharest
: Laptop
: -
1: None
: False
: No
: True
Inventor: False
PDC: False
Check in: False
:
IT: -
: Inna Hryhorenko
: False
: Gabriel did not pass the probation period due to low performance frequent lateness and extended breaks during working hours.
: True
:
: HybridFormat
: Gabliel Matei
: Join UP! RO
: Andrei Oana-Ruxandra

Required Experience:

Unclear Seniority

1) Tour Booking: Handle bookings rebooking and confirmations of applications including arranging additional services.2) Problem Resolution: Promptly address and resolve problem situations.3) Individual Request Handling: Calculate and manage individual requests.4) Partner Cooperation: Collaborate...
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