Stewarding Manager

Starting Wage: $77970/annually

Company Standards

At Angel of the Winds the Worlds Friendliest Casino Resort we require all employees to provide exceptional guest service with a positive and out-going attitude. We value all guests and team members through our guiding values: Welcoming Engaged Accountable Customer Experience and Team. We have a commitment to understand define and deliver what our guests want and represent our company by being professional and courteous to all.

Responsibilities

• Supervise train and schedule Stewarding Team Members; ensure compliance with policies safety and HACCP guidelines.
• Oversee daily operations of kitchen dish areas storage areas and bars; assist with cleaning and sanitation as needed.
• Monitor pest control equipment maintenance and chemical usage; track inventory and ensure proper storage.
• Issue track and ensure return of chemicals and PPE per shift.
• Conduct regular inspections (weekly monthly quarterly) to maintain standards.
• Manage banquet equipment small wares and silverware in conjunction with Banquet Manager; ensure items are cleaned polished and ready for events.
• Support banquet team with setup and breakdown including offsite catering and food truck events.
• Enforce safety protocols proper use of tools and compliance with MSDS.
• Complete employee appraisals recommend disciplinary actions and uphold training standards.
• Attend departmental safety and training meetings; ensure adherence to all policies and regulations.
• Follows all department and casino policies procedures and regulations as required.
• Ensure compliance with Tribal State Federal and NIGC regulations.
• Work flexible hours (nights weekends holidays extended shifts).
• Perform all other duties as assigned

Qualifications

• Exceptional guest service skills required.
• Three to five years Food and Beverage operations related experience and/or training; or equivalent combination of education and experience. Previous management experience is strongly preferred.
• Excellent interpersonal leadership communication decision making and problem-solving skills.
• Ability to maintain professional courteous and effective working relationships with all levels of the organization and outside business contacts.
• Must be customer service oriented and have excellent verbal and written communication skills with the ability to multi-task and work independently.
• Serv-safe Certification preferred MSDS and HACCP knowledge preferred.
• The ability to drive large vehicles (box truck refrigerated truck food truck) is strongly preferred.

Certificates Licenses Regulations

• Must be able to obtain and maintain a Class B gaming license from the Stillaguamish Tribal Gaming Agency.
• Must be able to obtain and maintain a Washington State Health Card (Food Worker Card).
• Must have a valid Washington State Driver License.

Physical Demands and Work Environment

Constantly requires the ability to receive detailed information through oral and written communication. The position requires exerting and/or lifting up to 75 pounds of force occasionally and/or up to 40 pounds of force frequently and/or up to 10 pounds of force constantly to move objects. Frequently requires working in walk-in refrigerators and freezers at temperatures as low as -10F. Requires repetitive movement with the ability to stand and/or walk for an entire shift. There are no adverse conditions but employee is exposed to tobacco smoke on a regular basis. This is a 24 hour 7 days a week work operation.