Customer Support Specialist German Speaking in Porto
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Job Location:
Vila Nova de Gaia - Portugal
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
German Customer Support Email & Chat Only On-Site in Porto
Are you fluent in German and based in Porto Were hiring customer support professionals to assist users exclusively via email and chatno phone communication involved. Join a top-tier tech company and provide high-quality support in a fast-paced international environment.
Location: Porto Portugal (on-site only)
Start Date: ASAP Full-time Rotating schedule (includes potential night shifts)
Support Channels: Written only email & chat
Languages Needed: German (B2C1) and English (B2)
Salary: Competitive 150 monthly meal allowance
Send your CV to:
Role Overview
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Respond to customer inquiries in German and English through written communication
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Troubleshoot issues offer clear guidance and follow internal workflows
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Accurately log all interactions using internal systems
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Collaborate with a multicultural team and meet performance targets
Were Looking For
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Fluent or native-level German speaker currently residing in Porto or nearby
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Previous experience in customer service preferably in non-voice channels
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Excellent written communication skills in both German and English
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Flexibility to work rotating shifts including evenings and nights
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Reliable detail-focused and eager to develop professionally
Whats in It for You
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An opportunity to grow your language skills on the job
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Competitive pay plus meal allowance
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Full training provided and ongoing support from a friendly team
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A dynamic workplace with people from around the world
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Career development in a leading global tech company
Interested
Email your CV or any questions to
Take the next step in your support career no calls just chat & email.
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