Technical Support Specialist German

Lisbon - Portugal

Monthly Salary: Not Disclosed

Posted on: 7 hours ago

Vacancies: 1 Vacancy

Job Summary

We are looking for a talented and client-focused Technical Support Specialist fluent in German and English to join a dynamic team in Lisbon. This role offers an exciting opportunity to advance your career in technical support while enjoying life in one of Europes most vibrant and picturesque capitals.

What you will do

Deliver high-quality technical support to clients troubleshooting and resolving issues efficiently.
Respond to customer inquiries via phone email or chat ensuring prompt and professional service.
Diagnose technical problems and escalate complex issues to the appropriate teams.
Maintain accurate records of support cases resolutions and follow-ups.
Collaborate with internal teams to share knowledge and enhance support processes.
Continuously stay informed about products services and updates to provide expert guidance to clients.

Who you are

Fluent in German and English both written and spoken.
Previous experience in technical support IT or customer service is highly desirable.
Strong problem-solving and analytical skills with attention to detail.
Comfortable working in a fast-paced environment and managing multiple tasks effectively.
Proactive adaptable and eager to grow professionally in an international team.

What we offer

Competitive salary with performance-based incentives.
Permanent contract with a Monday-to-Friday schedule for a balanced work-life routine.
Based in Lisbon Portugal - a city renowned for its historic charm vibrant culture beautiful coastline and lively neighborhoods.
Relocation support for international candidates including assistance with settling into the city.
Join a multicultural and collaborative team with opportunities for professional development and career growth.

Why Lisbon
Lisbon is the perfect city to combine career advancement with an exceptional lifestyle. Enjoy year-round sunshine stunning architecture a rich cultural scene and a dynamic social environment while growing your career in a leading international team.

Take the next step in your career as a Technical Support Specialist in Lisbon and experience the ideal blend of professional growth and vibrant city living.

What you will do

Deliver high-quality technical support to clients troubleshooting and resolving issues efficiently.
Respond to customer inquiries via phone email or chat ensuring prompt and professional service.
Diagnose technical problems and escalate complex issues to the appropriate teams.
Maintain accurate records of support cases resolutions and follow-ups.
Collaborate with internal teams to share knowledge and enhance support processes.
Continuously stay informed about products services and updates to provide expert guidance to clients.

Who you are

Fluent in German and English both written and spoken.
Previous experience in technical support IT or customer service is highly desirable.
Strong problem-solving and analytical skills with attention to detail.
Comfortable working in a fast-paced environment and managing multiple tasks effectively.
Proactive adaptable and eager to grow professionally in an international team.

What we offer

Competitive salary with performance-based incentives.
Permanent contract with a Monday-to-Friday schedule for a balanced work-life routine.
Based in Lisbon Portugal - a city renowned for its historic charm vibrant culture beautiful coastline and lively neighborhoods.
Relocation support for international candidates including assistance with settling into the city.
Join a multicultural and collaborative team with opportunities for professional development and career growth.

Take the next step in your career as a Technical Support Specialist in Lisbon and experience the ideal blend of professional growth and vibrant city living.