German-Speaking Social Media Specialist Start 11 Dec in Porto

Porto - Portugal

Monthly Salary: Not Disclosed

Posted on: 5 hours ago

Vacancies: 1 Vacancy

Job Summary

We are recruiting German-speaking Social Media Specialists to join an international customer experience team in Porto Portugal.

Job Details

Location: Porto Portugal (On-site)
Schedule: Monday to Sunday 10:00 to 19:00
Soon transitioning to rotational shifts (including night shift)

Responsibilities

Handle user inquiries via social media chat email and comments
Investigate issues provide accurate solutions and escalate when needed
Follow KPIs performance metrics and internal workflows
Maintain quality and accuracy targets
Ensure community safety and compliance with platform policies

Requirements

German B2/C1
English B1
Strong Customer Service background (KPIs metrics feedback loops) is required
Experience in social media online platforms or digital operations is a plus
Communicative detail-oriented and comfortable with shift work
EU passport or Portuguese residency

Salary & Benefits

1100 gross x14 months
Private health insurance
International environment
Paid training & career development

We are recruiting German-speaking Social Media Specialists to join an international customer experience team in Porto Portugal. Job Details Location: Porto Portugal (On-site)Schedule: Monday to Sunday 10:00 to 19:00Soon transitioning to rotational shifts (including night shift) Responsibilities Ha...