Information System Support Officer
Information System Support Officer
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Job Alert
You will be updated with latest job alerts via email
$ 84659 - 92701
1 Vacancy
Job Description
Together we create thriving environments communities and economies.
- Information System Support Officer
- Temporary Full Time Opportunity up to December 2026 (Parental Leave cover)
- Office location: Newcastle
- Salary ranges from $84659 to $92701 super
Whats in it for you
Join our team for a fantastic culturewith dynamic collaboration and genuine long-term career support. We offer flexibility in work arrangements diverse and fulfilling assignments and prioritise work/life balance and wellbeing with initiatives like flex leave and access to support programs. Additionally we are committed to fostering a diverse and inclusive workplacewhere everyone feels welcome respected and empowered to succeed.
The role
Are you passionate about delivering exceptional client service and are naturally tech-savvy Crown Lands is seeking a detail-oriented and proactive Information System Support Officer to join our dynamic team.
As a valued member of our team you will:
- Be the go-to expert for users of Crown land applications offering guidance and resolving queries with confidence and clarity.
- Monitor analyse and report on logged issuesthen roll up your sleeves and propose smart practical solutions.
- Investigate and resolve helpdesk matters swiftly and effectively keeping service standards high and frustrations low.
- Support user acceptance testing deliver engaging training sessions and help craft clear user-friendly documentation.
- Maintain helpdesk logs with precision and keep clients updated on the progress of their issuesbecause communication is key.
What were looking for
- A knack for technical troubleshooting and customer service
- Strong communication skills and a collaborative spirit
- Experience with helpdesk systems or application support
- A curious mind and a proactive attitudeyoure always looking for ways to improve
For more information please view the Role Description here:Information System Support Officer
About us
We are an inclusive and accessible workplace where your individual contributions are valued and where everyone is encouraged to feel a sense of connection and belonging. DPHI supports various employee affinity groups practices flexible working offers job share and workplace adjustments.
Join us
If excited by the information above we look forward to receiving your application including a copy of your resume and a 1-page cover letter expressing your interest and suitability for the role.
Applications close 11:55pm Monday 22nd September 2025
Should you require further information about the role please contact Kristy Abrahamsen via
We encourage and supportapplications from people with disability. Please reach out to us to discuss anyaccommodations or adjustmentsthat may be needed during the recruitment process ensuring that you have every opportunity to showcase your talent skills and potential. Contact the Talent Team viaor (02) - HR Support option 3 DPHI People Advisory option 1 option 1 and reference Request an Adjustment - Job Title and Reference Number.
Check out ourAboriginal applicants guideto assist with applying for the role or contact ourAboriginal Career pathwaysteam for a yarn
Role DescriptionRequired Experience:
Unclear Seniority
Employment Type
Full-Time
