Director of Programming & Experiences
Director of Programming & Experiences
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Job Description
Director of Programming and Experiences
Why Lakeshore A Place to Grow Play and Lead
At Lakeshore Sport & Fitness were proud to be Chicagos #1 destination for sport fitness and funbut what truly sets us apart is our people. From toddlers taking their first swim lesson to adults training for their next triathlon were a vibrant community built on connection energy and excellence.
We lead with our values: Professionalism Quality Team Ownership and Celebration. Whether its launching a new kids camp fine-tuning a tennis league or creating a seamless fitness experience we show up with heart and high standards to deliver programming and hospitality our members love.
Your Game Plan Director of Programming and Experiences
As Director of Programming and Experiences youll lead the vision execution and daily operations of Lakeshores most defining offerings. From youth camps and childcare to group fitness personal training racquet sports and member eventsyoull make sure everything we do is well-designed consistently excellent and deeply engaging.
This is a hands-on leadership role. Youll own your areas fullydeveloping teams setting standards and ensuring operations run smoothlywhile collaborating with the GM and other directors to create a seamless club-wide experience. Youll balance strategy and creativity with operational discipline ensuring that members feel the impact of your leadership every day.
Your Role on the Team
Own Programming & Experiences: Lead the design strategy and execution of youth fitness family and racquet sports programs.
Lead Teams: Develop and support department leaders and create a culture of accountability service and fun.
Deliver Excellence: Ensure every class league camp and event is safe professional and member-focused.
Operational Leadership: Manage budgets schedules systems and processes that keep your areas running at a high standard.
Collaborative Partner: Work closely with the GM and peer directors to align operations share best practices and create a unified member experience.
Be Highly Visible: Stay connected to the floorengaging members supporting staff and spotting opportunities to improve.
What You Bring Your Strengths
A passion for fitness recreation and hospitalityand the ability to translate that passion into programs people love.
Experience running operations and leading teams across multiple departments.
Strong leadership skillsyou inspire confidence coach for growth and hold people accountable with clarity and care.
A strategic yet hands-on mindsetyou see the big picture but thrive in the details of daily execution.
Excellent communication and problem-solving skillsyou collaborate well and act quickly when challenges arise.
Core Qualifications
5 years of leadership experience in recreation hospitality fitness or related fields.
Demonstrated ability to manage programming across diverse age groups and interests.
Proven operational expertise: budgeting scheduling systems and analysis.
Experience developing engaged high-performing teams.
Flexibility to work evenings/weekends as needed to support programming and member experiences.
Team Member Experience
Lakeshore isnt just a place to workits a place to thrive. As a leader here youll own a meaningful piece of the member experience work alongside passionate colleagues and help shape how thousands of people connect play and grow every day.
Compensation & Perks
Salary:Competitiveannual salary based on experience
Benefits: Medical dental vision life disability 401(k) and PTO
Club Perks: Free family membership complimentary childcare for team member children 50% off services discounted meals and free parking
Culture & Growth: A high-energy people-first environment with seasonal team events development opportunities and a strong sense of purpose
Required Experience:
Senior IC
Employment Type
Full-Time
