Lead Lift Operator

Job Summary

Lead Operators are responsible for overseeing and leading the daily operation of their assigned chairlifts and lift operators.

Duties and Responsibilities

Include the following but not limited to:

• Promotes and exemplifies the Homewood culture of exceptional guest service teamwork innovation and fun! Works well independently and with others. Without hesitation will pitch in whenever and wherever assistance is needed. Conducts and shows a high level of professionalism. Values our safety culture our community and maintaining a healthy sustainable environment. Ensures that guests and employees have a fun safe and memorable experience. Asks questions shares concerns or gives ideas on innovation and efficiencies that improve both the guests and employees experience.

• Ensures chairlift loading and unloading areas are free of debris smooth and ready for guest/employee loading and unloading

• Leads the team and delegates tasks when necessary

• Sets up proper mazes and signage depending on the demand for the day

• Periodically check signage to ensure it is still up to par.

• Engaged and focused to safely load/unload passengers in chairlift carriers

• Continuously coaching/teaching Lift Operators on proper chair loading techniques

• Extra assistance may be needed for children or those who ask for it

• Snow removal as required.

Skills and Qualifications

Required: To perform this job successfully an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be provided to enable individuals with disabilities to perform the essential duties:

• 18 years of age or older

• Proven Lift Operator with a minimum of 1 full year of experience

• It can be at Homewood or another resort

• Have excellent communication analytical and interpersonal skills.

• Ability to work in a fast-paced environment while maintaining a high level of accuracy and courtesy.

• Responsible for organizing breaks and lunch breaks

• Must be able to work in the United States.

• Must maintain a well-groomed and professional appearance.

Language Skills

• Must be able to communicate effectively in English.

• Ability to read and comprehend simple instructions short correspondence and memos. Ability to write simple correspondence.

• Ability to communicate with guests confidently and assertively to ensure their safety

Reasoning Ability

• Ability to apply common sense understanding to realize when something could go wrong

• Responsible for guest safety and preventing injury

• Must display top notch customer service skills.

Preferred

• .Beginner to Intermediate skiing or snowboarding ability is desirable.

• Additional language(s) desirable but not required

Education and Experience

• Minimum 1 season as a Lift Operator

Physical Demands & Working Conditions

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Regularly required to stand and walk; talk and hear

• Specific vision abilities required by this job include close vision distant vision color and peripheral vision depth perception and ability to adjust focus.

• Ability to lift/move 50 lbs.

• Occasionally exposed to wet and/or humid conditions; extreme cold; windy conditions;

• Noise level in the work environment is usually loud.

• Frequently exposed to moving mechanical parts.

Equipment Used (Optional)

• Shovels

• Pick axes

• Telephones

• Handheld radio

• Snow removal equipment (Snowblowers after training and sign off)

• Skis/Snowboard

• Snowmobiles

Why Homewood

Great Views Great Vibes Less Stress. At Homewood were doing things a little differently. Here our guests are more than another face in the lift line and our team members are more than a name on a spreadsheet. We are creating intimate experiences and memories that will last a lifetime. Were building a community and we want you to join us.

Perks & Benefits

• Homewood Season Pass for each employee.

• Homewood Season Pass for employees spouse and dependents.

• Buddy Tickets - Up to 6 non-peak daily lift tickets at 50% of the days rate

• Group Ski/Snowboard Lessons when available

• Access to ski/snowboard rentals (demos at a discount) for recreational use on the mountain when available and not-on duty.

• 50% discount at Food & Beverage locations at Homewood

• Discount at Homewood Mountain Resort operated retail stores starting at 25%

• Employee Assistance Program (EAP)