Location:
8162 S Priest Dr Tempe Arizona 85284 United States of AmericaPosition Overview
The Supervisor Repair Research is responsible for planning coordinating and overseeing repair research projects for U-Hauls truck and trailer products. This role develops and evaluates new repair procedures methods and tools while supervising a team of technicians engaged in research and development. The Supervisor will collaborate with field locations manufacturing plants and internal departments to drive improvements reduce costs and support the introduction of new products and processes.
Key Responsibilities
Maintain reliable and predictable attendance.
Organize schedule and assign all repair research projects.
Develop new repair procedures methods and tools for the field.
Travel to field locations to gather input from plant and shop managers; review evaluate and recommend changes.
Draft or recommend updates to publications regarding truck and trailer products.
Supervise technicians engaged in research and development.
Coordinate R&D activities to support organizational goals for improvement cost reduction and product introduction.
Monitor projects and prepare progress reports that outline goals objectives and current status.
Analyze and resolve work problems; assist staff in problem-solving.
Conduct interviews hire terminate and evaluate staff; recommend promotions transfers raises and disciplinary actions.
Occasionally work with field teams to gather feedback on new products or repairs.
Collaborate with the Art Department for test fit decal installations.
Education & Experience
Completion of auto mechanic school or equivalent experience required.
Minimum of 10 years experience in automotive repair research or related field.
Skills & Knowledge
Strong verbal and written communication skills.
Effective interpersonal and leadership abilities.
Highly detail-oriented with strong multitasking capabilities.
Proficient in Microsoft Word and Excel; ability to work in a computerized environment.
Knowledge of diagnostic and repair tools including: forklift Tech 2 NGS diagnostic tool air/hand tools drill press shear welder and Hunter front-end alignment machine.
Work Environment
Primarily office-based with occasional exposure to noise dust heat and cold in a shop setting.
Regular interaction with field personnel Towers Tech Center departments and vendors.
Requires confidentiality due to handling of proprietary repair data engineering designs and product information.
Supervisory Responsibilities
Directly supervises 68 individuals.
Responsible for hiring training evaluating and managing performance of staff.
Travel & Driving Requirements
Valid drivers license with a clean driving record required.
Ability to operate both automatic and standard transmission vehicles.
Business travel required (30 days per year).
Physical & Mental Requirements
Ability to stand walk bend crouch stoop and stretch for extended periods.
Ability to lift up to 50 lbs. (assisted or unassisted).
Requires above-average agility dexterity and depth perception.
Must maintain concentration adapt to changing environments use sound judgment and manage stress effectively.
Additional Requirements
Must sign and adhere to Confidentiality/Non-Compete agreement.
Maintain housekeeping practices and comply with all safety rules and procedures.
Report accidents and injuries immediately.
Follow just-in-time production methods and total quality control standards.
Stay informed by reviewing company publications and policy updates.
Assist in recovery of lost or stolen company property and perform customer servicerelated duties as needed.
U-Haul Holding Company and its family of companies including U-Haul International Inc. (U-Haul) continually strives to create a culture of health and wellness. Consistent with applicable state law U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama Alaska Arizona Arkansas Delaware Florida Georgia Hawaii Idaho Iowa Kansas Maryland Massachusetts Michigan Nebraska Pennsylvania Texas Utah Vermont Virginia and Washington. U-Haul has observed this hiring practice since February 1 2020 as part of our commitment to a healthy work environment for our team.
U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race color religion sex national origin physical or mental disability veteran status or any other basis protected by applicable federal provincial state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.
Required Experience:
Manager
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