Primary Responsibilities
Customer Satisfaction
- Establish customer relationships for Mitigation service
- Educate customer on the construction process
- Work with customers to understand desired upgrades/changes
- Ensure that estimates meet client requirements.
Project Initiation
- Analyze labor material and time requirements for a project
- Create an accurate sketch and initial scope of work for mitigation projects.
- Deliver a consistent and well-defined initial estimate.
- Recognize project constraints and/or needed upgrades
- Work with Restoration Manager to price bid items if needed.
Project Planning
- Identify and document finalized project scope of work.
- Work with outside resources as necessary to complete accurate estimate
- Assemble accurate and well-organized estimates.
- Deliver and Communicate estimate to Restoration Manager.
Necessary Experience and Skill Set
3-5 years previous fire and water mitigation estimating and/or insurance adjusting experience
Superb customer service track record
Effective written and oral communication
Advanced math skills
Proficient use of Xactimate estimating software
Critical thinking and problem-solving skills
Team Player
Must have good driving record
Benefits
- Company vehicle
- Company Phone Laptop
- Paid Time Off
- Paid Holidays
- Health Insurance
- Kavira health benefit
- HSA (if enrolled in health insurance)-Company contributes $100 per month into HSA
- Dental insurance Company pays full employee premium
- Retirement Plan- Company matches up to 3%
- Free Life Insurance coverage
- Short term disability
- Accident and Critical Illness coverage
- Employee Resource Group (EAP)
Formal Education/Training
BA in engineering construction science or similar relevant field preferred
Physical and Work Environment Requirements
Walking and/or standing throughout the day. Frequent driving and sitting. Occasionally climbing ladders. The employee is occasionally exposed to extreme conditions such as heat. The noise level in the work environment and jobsites can be loud.
Normal Working Hours Additional Working Hours and Travel Requirements
This is a full-time position working 8:00 a.m.5:00 p.m. MondayFriday 40 hours per week. Travel is required locally and out-of-area as well as overnight travel may be expected.
Flexible work from home options available.