Line Service Technician
Line Service Technician
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Job Description
Line Service Technician
Celebrating 30 years in business aviation Business Jet recognizes its more than 150 aviation professionals as the key to its success. We are home to more than 70 jet aircraft and offer complete aviation solutions including; Acquisition-Sales Aircraft Management Maintenance Charter and FBO Services. Join a team thats dedicated to providing a truly vibrant and personalized aviation experience built on trusted service humble hearts and a family spirited atmosphere.
Were continuing to grow and have openings in multiple shifts!
- 1st shift - 6 a.m - 2 p.m.
- 2nd shift - 2 p.m. - 10 p.m.
- 3rd shift - 10 p.m. - 6 a.m.
- Some flexibility is required for the training period on day shifts. Shift differential added after completion of training
The Line Service Technician is a critical part of flight line operations for Business Jet Service Techs work to uphold Business Jets high standards of serviceability in all aspects providing many customer and aircraft-related services such as aircraft refueling towing and airport ramp duties etc.
Essential Duties and Responsibilities:
- Provide face-to-face customer service to aircraft pilots passengers and owners
- Render aviation services including but not limited to:
- Aircraft towing and refueling
- Lead arriving aircraft into position and send out departing aircraft while performing aircraft marshaling signals
- Provide baggage handling vehicle valet and customer shuttle services
- Other aircraft related services such as service order documentation lavatory service tire air service aircraft ground maneuvering customer relations pilot transport ground-to-ground and ground-to-air radio communications aircraft traffic (marshal procedures) ground power unit service aircraft windshield
- Cleaning aircraft amenities service and any other aircraft related services.
- Utilize various airport ramps machines such as fuel trucks ground power units aircraft tugs and lifts
- Escort and assist in all transportation needs (i.e. pick up/drop off passengers).
- Work with Customer Service Reps to coordinate and complete customer requests
- Use protective equipment and obey all safety procedures
- Remain watchful of arriving and departing aircraft
- Professionally correspond with customers and vendors to ensure customer satisfaction.
- Maintain a professional and positive attitude with the ability to multitask.
- Keep equipment and work area clean and in professional condition
- Other duties as assigned as needed
Qualification Requirements:
- High school diploma or general education degree (GED)
Previous aviation or FBO experience not required but preferred
- Experience performing aircraft marshaling signals a plus
- Problem-solving skills
- Excellent Oral and Written Communication skills
- Ability to follow detailed instructions
Ability to multitask and provide high standard of customer service in a fast-paced environment
- Ability to differentiate aircraft types as well as understand military time and phonetic alphabet
- Ability to work under pressure
- Self-starter with a willingness to learn and develop and take feedback well
- Must be available to work a variety of shifts; including nights weekends holidays and overtime
Work Environment:
Thephysical demands described here are representative of those that must be met byan employee to successfully perform the essential functions of this job. Whileperforming the duties of this job the employee is regularly required to talkand hear.Thisposition is very active and requires standing walking bending kneelingstooping crouching crawling and climbing all day. The employee mustfrequently lift and/or move items over 50 pounds.
While performing the duties of this job the employee isfrequently exposed to various weather conditions and loud noises.
Please visit our careers page to see more job opportunities.
Required Experience:
IC
Employment Type
Full-Time
