Customer Service Representative
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Job Location:
North Berwick, ME - USA
Monthly Salary:
Not Disclosed
Posted on:
3 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Description: Sales - Customer Service Representative (CSR)
Location: North Berwick ME 03906
Position Type: Contractor Onsite Temp-to-Hire
Schedule: Monday-Friday 7:30 AM-4:00 PM (Occasional OT)
Pay Rate: $20.00/hr
Summary
The Storeroom Customer Service Representative (CSR) works onsite at a customer location and is responsible for delivering exceptional service by purchasing issuing and managing products materials and tools. This role ensures accuracy timeliness quality and reliability of supply while supporting both customer and internal operational needs.
Required Qualifications
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Must be a U.S. Citizen
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Must present a U.S. passport or certified birth certificate with raised seal on Day 1
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Must pass client-specific background screening
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Must follow the client onboarding/badging process (provided separately)
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Must work onsite; remote work is not permitted
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Customer service experience
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Basic to intermediate computer skills (MS Office Outlook)
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Professional demeanor
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Must wear steel-toe shoes
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Must adhere to dress code: jeans/long pants and collared shirt/blouse
Responsibilities
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Receive unload and put away incoming products goods tools and equipment
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Inspect shipments for damage or discrepancies between goods and invoices
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Sort label store and organize inventory using predetermined systems
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Issue tools products and equipment to site employees while maintaining accurate records
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Enter and maintain inventory data in computerized systems and retrieve information as needed
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Log discrepancies and escalate issues for corrective action
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Request and process requisitions to replenish inventory
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Conduct cycle counts and prepare inventory reports
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Inspect and measure equipment for wear damage or defects
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Maintain or assist in maintaining perpetual inventory levels
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Deliver tools or equipment to work locations
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Locate lost or misplaced tools or supplies
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May assist with minor repairs or lubrication of tools/equipment
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Perform other related duties as assigned
Job Requirements
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Experience: Minimum 3 months of relevant experience (warehouse storeroom inventory or similar)
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Ability to load unload pick pack and move goods
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Ability to read and interpret safety rules work orders and procedural documents
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Basic mathematical skills (addition subtraction multiplication division; fractions and decimals)
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Strong verbal communication and customer service skills
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Ability to work independently and collaboratively
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Attention to detail with a safety-first mentality
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Preferred technical aptitude in systems such as Vista Control SX.e Prophet 21 (not required)
Required Skills:
Customer Service
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
