NC - Meck County - IT Support Technician II
NC - Meck County - IT Support Technician II
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Job Description
Position Summary
The County Administrator role is a 6-month contract position within the IT Service Desk. The individual in this role will be solely responsible for managing PATH NC county user accounts and maintaining associated data as outlined in the PATH NC Security Roles and Work Queues and PATH NC County Administrator User Account Management quick reference guides (QRGs).
Key Responsibilities
- Manage PATH NC county user accounts including:
- Adding and updating PATH NC security roles
- Assigning and updating sub-roles
- Setting up and maintaining Power BI roles
- Assigning and updating supervisor information
- Create and maintain the Directory of Services ensuring community services information is accurate and up to date.
- Update and maintain addresses and telephone numbers for District Attorney offices.
- Manage and maintain school names addresses and Zones within PATH NC.
- Serve as the primary point of contact for county leadership regarding the County Administrator security role.
- Ensure changes and updates are entered accurately and in compliance with established reference guides.
- Provide feedback to the Training Team on reference materials and participate in demonstrations as needed.
Qualifications
- Experience with IT account management security roles or user administration strongly preferred.
- High attention to detail and accuracy in data entry.
- Ability to follow quick reference guides and established procedures.
- Strong communication and organizational skills.
- Ability to work independently in a focused role.
Training
- Initial training will be provided through the existing QRGs.
- Additional reference materials are in development and ongoing feedback will help refine them.
Note
This is a 6-month contract position dedicated to the County Administrator security role within PATH NC. The individual will not perform broader IT Service Desk functions outside the scope of these responsibilities.
Employment Type
Full-time
