Technical Solutions Engineer
Technical Solutions Engineer
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$ 60000 - 70000
1 Vacancy
Job Description
Nelnet Business Services (NBS) a division of Nelnet Inc. provides payment technology education services and learning management solutions to education and faith-based organizations serving more than 1300 higher education institutions 11500 K-12 schools 3500 churches and millions of individual students families and supporters across the globe. Our culture of service enables us to form long-lasting and trusted partnerships while our focus on creativity and innovative solutions empowers our customer communities to thrive.
As a Nelnet company the perks at NBS go beyond our benefits package. Youre part of a community invested in you as an individual and united by our mission to create opportunities for people where they live learn and work.
The Technical Solutions Engineer works with clients and internal associates to deploy code and SQL queries to create reports convert data troubleshoot problems and develop other custom deliverables.
JOB RESPONSIBILITIES:
1. Develops solutions efficiently and effectively given the software tools available.
2. Collects and analyzes data for import into the SIS and identifies potential issues using a variety of tools including SQL/T-SQL/Access queries and Excel Lookups Pivots and other functions.
3. Solves application support issues through effective troubleshooting of complex problems with transactions record history and log information.
4. Performs data analysis and database adjustments for clients as needed.
5. Creates and supports baseline and forms-based custom reports requiring HTML and CSS code.
6. Proactively resolves issues by identifying potential problems and implementing solutions.
7. Works within structured repository deployment environment.
8. Stays up-to-date with various technologies employed in the SIS platform and shares this knowledge with other support engineers.
9. Perform many functions for the team using a wide variety of technologies.
Salary Range: $60000-$70000
EDUCATION:
1. Bachelors degree in related field or equivalent experience.
EXPERIENCE:
1. 2 years of experience in a technical environment.
2. 2 years of data analysis experience desired.
3. Experience writing basic SQL queries is required.
4. Experience with HTML and CSS is required.
5. Extensive experience in examining investigating and solving dynamic problems.
COMPETENCIES SKILLS/KNOWLEDGE/ABILITIES:
1. Ability to work independently.
2. Skills to resolve complex problems under higher pressure and in stressful situations.
3. Excellent time management and project prioritization.
4. Strong record in collaborating with other teams.
5. Demonstrated initiative and dependability
6. Ability to be flexible creative detailed and customer service focused.
7. Highly analytical.
8. Great troubleshooting skills
9. Self-motivated with the ability to take initiative.
Our benefits package includes medical dental vision HSA and FSA generous earned time off 401K/student loan repayment life insurance & AD&D insurance employee assistance program employee stock purchase program tuition reimbursement performance-based incentive pay short- and long-term disability and a robust wellness program. Click here to learn more about our benefits: LINK.
Nelnet is committed to providing a welcoming and respectful workplace where all associates have the opportunity to succeed. As an Equal Opportunity Employer we ensure that all qualified applicants are considered for employment. Employment decisions are made without regard to race color religion/creed national origin gender sex marital status age disability use of a guide dog or service animal sexual orientation military/veteran status or any other status protected by federal state or local law. We value the unique contributions of every team member and believe that a positive work environment benefits everyone.
Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Corporate Recruiting at or.
Nelnet is a Drug Free and Tobacco Free Workplace.
Employment Type
Full-Time
