Global Partner Manager - DXC

Role Overview

The Global Partner Manager DXC will be responsible for driving the strategic partnership between ServiceNow and DXC Technology. This role ensures alignment of joint business objectives execution of go-to-market initiatives and acceleration of mutual growth across all regions and industries. Acting as the global focal point for DXC you will orchestrate strategy execution governance and performance to maximize joint customer success and drive partner-led growth.

Key Responsibilities

Partnership Strategy & Governance

Define and execute the global DXC partnership strategy in alignment with ServiceNows routes to market.

Establish and manage executive relationships across DXC globally ensuring C-level alignment.

Drive joint business planning including revenue goals solution priorities and market expansion initiatives.

Sales & GTM Execution

Collaborate with regional partner and sales leaders to execute DXC-specific go-to-market motions.

Enable DXC to create and expand pipeline across ServiceNows product portfolio and industries.

Support joint account planning and large deal pursuits with DXC to accelerate NNACV and adoption.

Solution Development & Innovation

Work with ServiceNow and DXC practices to build differentiated industry solutions and repeatable offerings.

Partner with product industry and alliances teams to identify and close portfolio gaps through DXC solutions.

Encourage co-innovation around AI automation and digital transformation use cases.

Performance & Metrics

Track measure and report on DXC partnership performance against agreed metrics (NNACV pipeline creation deployment adoption and customer satisfaction).

Drive accountability through quarterly business reviews and partner scorecards.

Ensure consistent executive visibility of performance risks and opportunities.

Cross-Functional Leadership

Partner with marketing enablement customer success and operations to drive DXC field engagement.

Align internally with regional sales partner success and industry teams to amplify the DXC partnership globally.

Act as the global DXC champion within ServiceNow ensuring transparency and collaboration across functions.

Qualifications :

To be successful in this role you have:

•  5 years of experience in global alliances partner management or enterprise sales roles preferably in SaaS cloud or digital transformation.
• Strong executive presence with proven ability to build and maintain C-level relationships.
• Experience managing a large complex global system integrator (GSI) or strategic outsourcing success in driving joint business planning pipeline acceleration and partner-led revenue.
• Deep understanding of IT services cloud and enterprise transformation markets.
• Strong analytical operational and organizational skills with ability to manage global complexity.
• Excellent communication and influencing skills; ability to align diverse stakeholders toward shared outcomes
• Travel - 10-15% 

Additional Information :

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

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