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About the Team:
RaptorDB is ServiceNows next-generation HTAP (Hybrid Transactional/Analytical Processing) database platformlaunched in 2024 and rapidly becoming foundational to our platforms performance scalability and intelligence. ServiceNow customers work with a massive and diverse set of data to enable intelligent workflows across their businesses.
Our vision is to evolve RaptorDB into a full multi-modal data platform and provide a comprehensive set of data and compute services for the variety of data customers use in their workflows.
About the Role:
ServiceNow is seeking a highly technical and customer-obsessed Senior Principal Inbound Product Manager (Data Platform Databases) to join the RaptorDB product team.
This role focuses on computational services with an emphasis on massively parallel processing (MPP) engines. Candidates should be familiar with popular platforms such as Snowflake BigQuery Redshift Teradata or Synapse and their uses across analytics AI ML and business applications as well as ecosystem tools for business intelligence ML integration and data processing.
Successful candidates will be able to navigate complex technologies and translate their usage into outsized value for our customers partners and internal business units.
Product Strategy and Planning
Drive product vision and strategy that sets us up for success as we look to scale to $20B in revenue.
Collaborate with customers researchers and architects on developing and testing innovative product ideas.
Continually define and groom epic and story product roadmap with 3-4 release horizon.
Engage stakeholders on necessary inputs for product strategy & roadmap get buy-in manage communications expectations and dependencies.
Requirements Prioritization and Release Management
Establish and maintain relationships with the other BUs to evaluate and manage cross-BU dependencies (both from and to the BU).
Create product/feature plans for each release including acceptance criteria use cases success metrics and related documentation.
Collaborate with engineering team on release management to understand status risks dependencies and help address risks and resolve issues.
Gather prioritize and define requirements (while actively grooming backlog) into executable epics and user stories for engineering.
Customer Insights
Define key product success metrics and ensure they are instrumented & reviewed.
Know top 3-5 customers intimately their specific use cases gains and pains.
Understand use cases by BU to better serve internal customers.
Qualifications :
To be successful in this role you have:
#prodjobs
For positions in this location we offer a base pay of $187600 - $328300 plus equity (when applicable) variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline and individual total compensation will vary based on factors such as qualifications skill level competencies and work location. We also offer health plans including flexible spending accounts a 401(k) Plan with company match ESPP matching donations a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.
Additional Information :
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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Remote Work :
Yes
Employment Type :
Full-time
Remote