IAM Operations Analyst

About us

At National Grid we keep people connected and society moving. But its so much more than that. National Grid supplies us with the environment to make it happen. As we generate momentum in the energy transition for all we dont plan on leaving any of our customers in the dark. So join us as an IAM Operations Analyst and find your superpower. We need you!

We want to find an innovative adaptable and results-oriented IAM Operations Analyst for our Cybersecurity team.This position can be located in Waltham MA Brooklyn NY Hicksville NY or Syracuse NY(candidates may also reside in either Connecticut New Jersey New Hampshire Pennsylvania Rhode Island Vermont or Maine). If you yearn to be innovative contribute new ideas and play a critical part in our Security organization we want to hear from you!

What youll do

As an Identity & Access Management (IAM) Operations Analyst youll play a critical role in supporting and maintaining an organizations identity governance and access control frameworks. Youll ensure that employees vendors and partners have the right access to systems and data following best practices in compliance security and data integrity. Key responsibilities include the following:

• Daily monitoring and administration of identity and access requests.
• Execution of user provisioning and de-provisioning workflows based on personnel changes and business requirements.
• Maintenance and update of identity repositories and synchronization across SailPoint Active Directory and HR systems.
• Coordination of quarterly or annual access certification campaigns to ensure ongoing compliance and security.
• Support for IAM-related projects including upgrades new integrations and process improvements.
• Documentation of IAM procedures system configurations and troubleshooting activities.
• Participation in regular training and awareness sessions to keep pace with evolving IAM practices.

About you

• 5 years in an IAM analyst or operations role within a medium to large enterprise.
• Hands-on experience implementing and supporting SailPoint IAM solutions.
• Proficient in SailPoint IdentityNow or IdentityIQ with hands-on experience in administration configuration and integration.
• Advanced knowledge of Active Directory (AD) management including user provisioning group management and GPOs.
• Strong grasp of IAM protocols (SAML OAuth LDAP SCIM) and authentication technologies (SSO MFA etc.).
• Proven track record in integrating IAM with HR systems especially SuccessFactors and MDM platforms.
• Experience with compliance standards and frameworks such as SOX GDPR HIPAA or ISO 27001.
• Prior involvement in IAM automation projects including scripting (PowerShell Python) and RESTful API integrations.
• Certification in relevant technologies preferred (e.g. SailPoint Engineer Microsoft Certified: Security Compliance and Identity Fundamentals).

More Information

Are you the right fit for this exciting role You want to learn more about the position and National Grids ambitious Digital Transformation Then lets chat!

Rewarding work and a collaborative team-oriented culture are just the beginning. Review our digital benefit guide at for full details and descriptions.

Our organization follows a hybrid work structure in our service territory (NY & MA and adjacent states) where employees can work remotely or from the office as needed. Working from the office is encouraged when working on tasks that require a high degree of collaboration. We work with our employees to foster a flexible work schedule.

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