Senior/Platform Support Engineer
Senior/Platform Support Engineer
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Job Description
Job Summary
We are seeking a proactive and technically skilled Senior/Platform Support Engineer to join our team in maintaining and enhancing business-critical systems and shared platforms. This role offers the opportunity to work on high-impact systems using modern technologies such as Java Python and open-source observability tools while contributing to the development of cloud-native applications.
Job Responsibilities
Key Responsibilities include
Platform Maintenance & Enhancement
- Ensure the stability performance and scalability of issuer/data shared systems through proactive monitoring troubleshooting and continuous improvement.
- Collaborate with solution vendors and internal platform specialists to deliver enhancements and changes into production environments.
Observability & Monitoring
- Develop and improve in-house observability tools using Elastic Logstash and Kibana to support trading and clearing operations.
- Implement monitoring solutions and dashboards to detect anomalies and ensure system health.
Compliance & System Hygiene
- Maintain compliance with internal controls and standard operating procedures.
- Address system vulnerabilities support audit activities and ensure platform hygiene through regular patching and evidence collection.
Operational Support
- Perform application recovery non-functional testing and verification activities including support during off-hours and weekends.
- Investigate and resolve application issues security vulnerabilities and performance bottlenecks.
Job Requirements
Key Requirements are
- Bachelors degree in Computer Science Engineering or a related field from a reputable institution.
- 57 years of experience as a Software Developer or IT System Analyst.
- Strong hands-on experience with:
- Java Spring Boot MySQL Python
- Cloud platforms (AWS/GCP) deployment configuration monitoring and troubleshooting
- Linux and Windows OS application support and maintenance
- Experience with open-source observability tools (Elastic Logstash Kibana) is highly preferred.
- Proficiency in scripting (Shell Python SQL PowerShell).
- Strong communication skills and a collaborative mindset.
- Willingness to support production systems during weekends and off-hours.
- A mindset focused on operational excellence and production reliability.
Required Experience:
Senior IC
Employment Type
Full Time
