Team Leader - Gaming Integrity, Fraud & Risk
Team Leader - Gaming Integrity, Fraud & Risk
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Job Description
About the role
We are seeking an experienced Team Leader for a Gaming Integrity Fraud & Risk Department to oversee daily operations guide a high-performing team and ensure best-in-class risk management practices. This is a leadership role where you will balance operational oversight with coaching problem-solving and real-time decision-making in a dynamic fast-paced environment.
Key Responsibilities
- Lead and supervise daily team operations ensuring deadlines and quality standards are consistently met.
- Oversee monitoring of transactions behaviors and activity patterns to detect fraud or risk indicators.
- Validate and analyze risk reports ensuring actionable insights and accuracy.
- Manage escalations during shifts supporting quick and effective decisions in complex cases.
- Mentor coach and develop team members to foster professional growth and high performance.
- Partner with management to improve workflows tools and operational processes.
- Ensure compliance with company policies and contribute to performance evaluations and incentive programs.
Required Skills
- Native or fluent English (C1) excellent written and verbal communication skills.
- 4-5 years of experience in risk management compliance or fraud prevention with at least 2 years in a leadership role.
- Strong knowledge of risk assessment methodologies and operational risk practices.
- Proven leadership skills in high-pressure fast-paced environments.
- Excellent analytical and problem-solving abilities with sharp attention to detail.
- Strong sense of integrity accountability and professionalism.
- Flexibility to work rotating shifts (including evenings weekends and holidays).
- Proficiency with data analysis/visualization tools (SQL Tableau Power BI).
- Experience with KPIs performance management and incentive structures.
- Proficient in Microsoft Office 365 (Excel Teams Word).
- Experience in process improvement and workflow optimization is a plus.
Benefits
- Competitive base salary performance bonuses.
- Paid training to align with our high standards.
- Private health insurance with full coverage.
- Career growth opportunities within a global tech company.
- A dynamic innovative work environment.
How to Apply
We welcome applicants of all backgrounds identities and abilities. Please submit your CV showing your experience. A cover letter is optional and allows you to highlight your passion for innovation teamwork and client service in the media technology sector.
Our Commitment to Diversity & Inclusion
We are dedicated to creating a diverse respectful and empowering organisation where every team member can thrive. Join us and play an essential part in delivering high-quality productions for a wide range of audiences.
Employment Type
Full Time
