Team Lead Customer Service Booking Dutch Speaker
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Job Location:
Monthly Salary:
Posted on:
6 hours ago
Vacancies:
1 Vacancy
Department:
Job Summary
- Control the day-to-day operations together with your team with the aim of further developing and establishing our claim of best-in-class service
- Support in the development of reports and optimize internal processes for a constant improvement of our working environment
- Take on the further development of your team
- Control and monitor important performance KPIs for the achievement of our goals
- Work closely with our internal departments and external stakeholders
Qualifications :
- Business fluent Dutch and English skills both written and spoken
- Experience in the areas of customer service business customer care or similar with practice in the management and further development of employees
- Safe handling of ticket systems inbound and outbound calls as well as escalation level management
- Hands-on mentality a strong customer orientation as well as flexibility and fun in constantly tackling new challenges
- Empathetic leadership style combined with strong communication skills to ensure a motivated and consistent approach with your team and internal stakeholders
We would love if you would have:
- Interest in the automotive sector
- Experience with Google tools (Sheets Gmail Calendar etc.)
Additional Information :
Our offer
- A nice office just 1 minute far from Pipera metro station
- A warm team atmosphere and fun team events
- Private health insurance via medicover
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Law Enforcement
- ABB
- Marine Biology
- Filing
- Automobile
- AV
About Company
AUTO1.com is Europes largest wholesale platform for used cars. More than 60,000 partner dealers in over 30 countries actively digitize their used car business with AUTO1.com technologies and services. Buyers have access to a cross-brand inventory of over 30,000 inspected used cars. S ... View more
