We anticipate the application window for this opening will close on - 3 Oct 2025

At Medtronic you can begin a life-long career of exploration and innovation while helping champion healthcare access and equity for all. Youll lead with purpose breaking down barriers to innovation in a more connected compassionate world.

A Day in the Life

We are seeking a committed professional to join our team required to reside within the territory and drive to multiple accounts throughout the region. A valid drivers license is essential for this role which also involves travel outside the territory presenting opportunities for broader engagement.

At Medtronic you can begin a life-long career of exploration and innovation while helping champion healthcare access and equity for all. Youll lead with purpose breaking down barriers to innovation in a more connected compassionate world. Bring your talents to a leader in medical technology and healthcare solutions. Rooted in our long history of mission-driven innovation our medical technologies open doors. We support your growth with the training mentorship and guidance you need to own your future success. Join us for a career that changes lives. We are seeking passionate and dynamic individuals to join a new CRM Field Team who will push the boundaries of the Insertable cardiac monitor (ICM) market with us the market leaders. Be a part of a company that thinks differently to solve problems and deliver meaningful product and business
innovations.

Support district(s) with Insertable cardiac monitor (ICM) technical operational educational and sales needs to achieve the district (s) CDS goals. Primary responsibility is to provide daily case coverage for all CDS implants and ensure the availability and readiness of all necessary equipment and devices to support implants.

Responsibilities:

Medtronic CRM seeks team-oriented employees committed to reliability quality accountability and proactive engagement.

Technical Support

Supports implants of all CDS products post sign-off by providing all necessary equipment andproducts required for the implant demonstrates expertise in all aspects of implant (such as properdevice selection appropriate programming correct implantation and testing of all device systems).

Performs checks and interrogations of all CDS products post sign-off while working on driving account independence

Provide troubleshooting support as requested

Successfully completes CDS Field Technical and Carelink Training including online and field-based training

Operational Support

At ICM Implants ensures patient registration and required hospital documentation are completed.

Helps manage Insertable cardiac monitor (ICM) consignment inventory and trunk inventory once obtained

Provides additional inventory support to meet customer needs

Maintains software on programmers/device managers throughout the district as directed

Assist with any CDS FCA as requested by leadership

Assists with obtaining customer POs throughout the quarter

Educational Support

Educates and trains physicians hospital personnel office staff and patients on products or solutionsfor which training has been completed

Provide implant and Carelink training to accounts to drive account independence

Assists with educating and training new CDS Therapy Support Specialists CRM CSs and FIAs post sign-off

Sales & Service Support

Partners with DSM Sales Reps and DM to learn market dynamics and local customer motivations and needs; has a basic understanding of how Medtronic CRM products and solutions offer value to the customer

Has a basic understanding of the competitive landscape

Independently identifies customer needs and opportunities and provides feedback to Sales Rep(s) to support sales objectives

Stays up to date on new Insertable cardiac monitor (ICM) products solutions and patient management offerings

Maintains open and effective communication with all district personnel customers and other Medtronic employees.

Follows all work/quality procedures to ensure quality system compliance and high-quality work.

Administrative Responsibilities:

Maintain compliance administrative training and expense requirements within the Medtronic guidelines

Maintain hospital eligibility/access with various vendor credentialing services.

Performs other related duties as assigned

Must Have Basic Qualifications:

IN ORDER TO BE CONSIDERED FOR THIS POSITION THE FOLLOWING BASIC QUALIFICATIONS MUST BE EVIDENT ON YOUR RESUME

Associate degree PLUS a minimum 2 years of work experience in the healthcare field sales or work experience utilizing complex mathematics mechanical concepts science or computing

-OR-

Bachelors Degree with 0 years of experience

Nice to Have Desired/Preferred Qualifications:

B.A./B.S. Degree in nursing life sciences biomedical engineering

Cath Lab EP Lab hospital/clinic or cardiology experience

Experience teaching and educating medical personnel peers and technical support personnel

Thorough working knowledge of medical terminology and the medical device industry

Excellent customer service skills

Proven ability to build/maintain positive relationships with peers and colleagues across organization levels

Excellent interpersonal written/verbal communication skills

Ability to coordinate/participate in numerous tasks/projects in a fast-paced environment in an organized manner while meeting deadlines

Strong work ethic in accomplishing objectives of the position

Expertise with Microsoft tools and other business applications (i.e. )

Ability to meet vendor credentialing requirements

Physical Job Requirements:

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Frequently required travel to customer clinics hospitals and offsite meetings. While performing the duties of this job the employee is regularly required to be independently mobile

Continuous verbal and written communication

Frequent 2- handed lifting of up to 40 lbs. from floor to chair/table and from one to another surface at approximately the same level

Sitting standing and/or walking for up to eight plus hours per day

Environmental exposures include eye protection infectious disease and radiation

Frequently required to use hands to finger handle or feel objects tools or controls

Ability to effectively use a mobile phone PC keyboard and mouse

Frequent bending/stooping squatting and balance

Specific vision abilities required by this job include close vision distance vision depth perception and ability to adjust focus in relation to travel and operating a personal computer

Travel Requirements:

Minimum travel of 20%

Must be able to drive approximately 80% of the time within assigned territory.

CDS TSS are required to be within their assigned territory each day to be available as unscheduled needs arise

Must have a valid drivers license and active vehicle insurance addition your driving record will be reviewed and will be considered as part of your application.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position but they are not an exhaustive list of all the required responsibilities and skills of this position.

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job the employee is regularly required to be independently mobile. The employee is also required to interact with a computer and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits resources and competitive compensation plans designed to support you at every career and life stage.

Salary ranges for U.S (excl. PR) locations (USD):

The base salary range is applicable across the United States excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience certification/education market conditions and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).

In addition to Base Salary this position is eligible for a Sales Incentive Plan (SIP) which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals.

The following benefits and additional compensation are available to those regular employees who work 20 hours per week: Health Dental and vision insuranceHealth Savings AccountHealthcare Flexible Spending AccountLife insurance Long-term disability leaveDependent daycare spending accountTuition assistance/reimbursement andSimple Steps (global well-being program).

The following benefits and additional compensation are available to all regular employees:Incentive plans 401(k) plan plus employer contribution and matchShort-term disabilityPaid time offPaid holidaysEmployee Stock Purchase PlanEmployee Assistance ProgramNon-qualified Retirement Plan Supplement (subject to IRS earning minimums) andCapital Accumulation Plan (available to Vice Presidents and above or subject to IRS earning minimums).

Regular employees are those who are not temporary such as interns. Temporary employees are eligible for paid sick time as required under applicable state law and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.

Further details are available at the link below:

Medtronic benefits and compensation plans

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission to alleviate pain restore health and extend life unites a global team of 95000 passionate people.
We are engineers at heart putting ambitious ideas to work to generate real solutions for real people. From the R&D lab to the factory floor to the conference room every one of us experiments creates builds improves and solves. We have the talent diverse perspectives and guts to engineer the extraordinary.

Learn more about our business mission and our commitment to diversity here.

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age color national origin citizenship status physical or mental disability race religion creed gender sex sexual orientation gender identity and/or expression genetic information marital status status with regard to public assistance veteran status or any other characteristic protected by federal state or local addition Medtronic will provide reasonable accommodations for qualified individuals with disabilities.