Senior Field Service Technician
Senior Field Service Technician
Posted on :
31-08-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
31-08-2025
Job Description
Senior Field Service Technician
Department: Business Development
Reports To: Site Director
Reports To: Site Director
FLSA Status: Non Exempt
THE COMPANYInvio Automation is an Industry 4.0 automation leader that serves a variety of high-growth end-markets including medical devices & life science renewable energy mobility logistics & fulfillment and heavy industry. Our Automation Solutions and Automation Technologies divisions work together to deliver Factory of the Future consulting and mission critical R&D pre-validation services that pave the way for a comprehensive suite of automation solutions where accuracy efficiency and precision are essential for success. With six locations across North America and a global network of collaborative partners Invio Automations geographic footprint provides customers with a presence in key markets where local service and support are valued.
Invio Automations Solutions division specializes in single station robotic cells multi-station fabrication & assembly lines bonding & welding technologies vision systems and packaging process. Application capabilities within our Solutions division include thermal bonding web handling force plotting heat staking high viscosity pumps precision dispensing impulse bag sealing and needle bending. Invio Automations Technologies division includes highly differentiated Autonomous Mobile Robots (AMRs) for heavyweight applications turnkey assembly lines welding automation and custom lift-assist & secure tools for safety critical applications.
DESCRIPTION
A Senior Field Service Technician is responsible for providingserviceand customer support duringfieldvisits or dispatches. This individual must be able to apply mechanical and electrical/pneumatic knowledge to build and test industrial tooling systems according to engineering data. Applying a working knowledge of mechanical and electrical/pneumatic principles as well as the ability to understand wiring diagrams layout drawings and engineering specifications is required.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Managing all on-site installation repairmaintenanceand test tasks
- Able to perform mechanical hydraulic electrical and pneumatic troubleshooting repairs and maintenance
- Must be able to diagnose errors or technical problems and determine proper solutions
- Must be able to interpret 2d drawings of both mechanical and controls assembly to include controls wiring diagram and pneumatic controls logic diagrams. Electrical wiring diagram familiarity is essential
- Support install troubleshoot and validate systems which include pneumatics servos vfds relays communication networks touchscreens pushbuttons and robotic integration
- The ability to plumb and wire mechanical ergonomic lift assist tools secure tools robotic/automated systems and special machines to drawings/schematics provided
- The ability to provide consistent and quality driven product results associated with assembling and terminating control panels controls plates and wire/tube harness assemblies
- Ability to mechanically assemble various tools and special machines using mechanical pneumatic and electrical components in the construction of the machine system
- Demonstrate professionalism in all activities and provide efficient service to internal and external customers
- Ensure continuous improvement of operations and processes
- Must be able to communicate effectively with co-workers and customers both orally and written
- Must be able to operate forklift scissor lift etc.
- Must be able to travel internationally
- May require holiday work
- Must be willing to travel up to 100%.
Qualifications:
To perform this job successfully an individual must be professional proactive and positive. Having a passion for exceptional customer service and support is a must. Being sensitive to the unpredictable demands and uncertainties associated with customer service is a requisite to delivering superior results and exceeding the expectations of very demanding customers.
Other Skills and Abilities:
- Ability to install new systems and troubleshoot existing installations of mechanical and pneumatic systems.
- Ability to read and understand mechanical and electrical drawings.
- Ability to use hand/power tools and possess a basic understanding of machining tools.
- Working knowledge of personal computer keyboard and software programs.
- Working knowledge of manufacturing processes.
- Strong interpersonal skills.
- Good verbal and written skills.
- Proven organizational skills.
- Ability to prioritize and work with limited supervision.
- Ability to explain how and why specific conclusions were reached.
- Ability to maintain confidentiality.
- Ability to work well under pressure and to remain flexible to changing schedules and demands.
EDUCATION
High School diploma or GED equivalent. Minimum 8 years experience and knowledge in Automotive Metals Plastics Packaging and Material Handling industries is a plus.
INVIO AUTOMATIONS CORE VALUES
- We take pride in the reliability of our team and the difficult problems we solve for customers.
- We deliver real customer value that positively impacts the lives of those around us.
- We are dependable. Relationships and trust matter.
- Our ingenuity and desire to improve lives will complement our suite of solutions.
- We strive to demonstrate that our attention to detail does not start or end with the solutions we engineer and deliver.
- We believe exceptional service is better demonstrated than said.
Required Experience:
Senior IC
Employment Type
Full Time
Key Skills
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