Coordinator, Benefits
Coordinator, Benefits
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Overview
Concentra is recognized as the nations leading occupational health care company.
With more than 40 years of experience Concentra is dedicated to our mission to improve the health of Americas workforce one patient at a time. With a wide range of services and proactive approaches to care Concentra colleagues provide exceptional service to employers and exceptional care to their employees.
The HR/Benefits Coordinator is responsible to assist in the development and delivery of Human Resource services and in the specific area of human resources and benefits administration.
Responsibilities
- Accurate and timely input of all employee data changes (i.e. transfer costing status change position change standard hours).
- Work with vendor responsible for benefit enrollments and changes including any reimbursements or retro-deductions as it concerns employee deductions.
- Assists employees in resolving escalated benefits or 401(k) issues in an effective customer focus and timely manner. This may include correcting data processing forms and coding information into a database in accordance with system policies and regulations.
- Reviews daily weekly and monthly reports to address errors or control/reconciliation/audit needs
- Process Garnishments/Medical Orders and benefit subpoenas as well as complete employer portion of Medicare form.
- Work with HR Admin vendor (currently Businessolver (BSC)) regarding escalations.
- Mail/Return Mail processing.
- Understand the HR/Payroll system and work with internal departments to drive efficiencies.
- Establishing maintaining and performing administrative processes for any employee benefits that are administered in-house
- Support to employees and field HR Coordinators in the area of benefits administration basic HR Policy Procedures and Practices.
- Assisting with the daily operation of the HR Help Line which includes addressing employee questions/issues directing questions/issues to other areas of HR as necessary and tracking calls as needed.
- Providing scheduled routine reports to field HR Coordinators as well as providing reports on an as-needed basis.
- Assisting with the routine audit of information within the Oracle HR/Payroll System.
- Providing assistance with regular and routine processes associated with Benefits or HR Administration. Examples include open enrollment vendor eligibility management and/or eligibility audits.
- Identifying areas where existing policies and procedures require change or where new protocols need to be developed so as to maximize the efficient administration of the employee benefits function.
- Supports the mission and direction of the organization.
- Other duties as assigned.
Qualifications
- Education Level: Associate Degree ; Major: Human Resources or a related field of study
- Associates degree from an accredited college or university or equivalent education and experience
- In lieu of higher education the ratio is 1:1 meaning one year of college equals one year of work experience and vice-versa.
- Experience in lieu of required education is acceptable
- At least one (1) year of Human Resources experience with a general knowledge of the payroll process and benefits administration (preferred).
Job Related Skills
- Proficient in all Microsoft Office programs including v-lookup and pivot table excel skills.
- Knowledge of Oracle and/or ADP HRMS or a related software package is highly desirable but not required.
- Strong organizational skills with ability to manage multiple tasks prioritize and meet deadlines.
- Strong attention to detail.
- Excellent interpersonal and communication skills both written and oral.
- Knowledge of employee benefits and applicable laws/regulations preferred
- Ability to handle issues involving sensitivity confidentiality and legal exposure.
- Commitment to high standards integrity and ethics.
- Tremendously proactive customer/results focused high achiever delivers on commitments.
- Desire to champion best practices.
- Ability to work with all colleagues within the organization and facilitate communication effectively.
Additional Data
Employee Benefits
- 401(k) Retirement Plan with Employer Match
- Medical Vision Prescription Telehealth & Dental Plans
- Life & Disability Insurance
- Paid Time Off
- Colleague Referral Bonus Program
- Tuition Reimbursement
- Commuter Benefits
- Dependent Care Spending Account
- Employee Discounts
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. Please contact us to request accommodation if required.
*This job requires access to confidential and sensitive information requiring ongoing discretion and secure information management*
Concentra is an Equal Opportunity Employerincluding disability/veterans
Required Experience:
IC
Employment Type
Unclear
