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You will be updated with latest job alerts via emailCommunicate and coordinate with members employers union representatives and any other third-party representative regarding benefit entitlements data administration procedures and interpretations of plan provisions.
Maintain up-to-date records for members and clients.
Perform data entry for employer hours and assist with month end procedures.
Enter new member information data into the system.
Provide relief for the Receptionist.
Prepare administration reports if applicable.
Identify process improvements and work with the team to implement new procedures.
Receive and respond to plan inquiries and requests from members received via telephone mail email or other means.
Collaborate with internal departments and leadership to ensure seamless communication and service delivery.
Provide direct professional support to Plan members spouses and beneficiaries regarding benefit entitlements and plan details.
Participate in other duties and projects as assigned.
Post-secondary education in Office Administration or a related field.
Professional administrative experience in an office environment.
Excellent and proven organizational skills.
Excellent attention to detail and strong communication skills.
Excellent work ethic and accountability as this position requires an individual with strong time management.
Knowledge of Employee Benefits.
Basic to Intermediate MS Excel skills (formatting building/interpreting pension calculators data analysis functions).
Intermediate MS Word skills (formatting word merge mail merge and conditional wording).
French fluency would be considered an asset.
McAteer provides third-party advisory and administration services for over 200000 plan members and beneficiaries. We are authorized claims payors for several major insurance companies; we provide administration services to plans that are local provincial and national in scope.
Providing an inclusive accessible environment where all employees and clients feel valued respected and supported is something were committed to. We are dedicated to building a workforce that reflects the diversity of the communities in which we live and to creating an environment where every employeehas the opportunity toreach their potential. If you require an accommodation or an alternative format of any posting please reach out to.
Required Experience:
Unclear Seniority
Full-Time