LOOKING FOR SOUTH AFRICAN CITIZENS WHO ARE BASED IN SOUTH AFRICA CANDIDATES
Position : Operations Chief of Staff - AI Focused
Working Schedule : 8a-5p MST
Salary Range :$1800-$2200 USD Monthly (the final salary will be determined by the candidates level of experience and at the discretion of the client)
About Us
Our client is an analytics company transforming how independent schools and nonprofits use data. They are on a mission to bring AI-powered analytics to board reporting making strategic intelligence accessible actionable and beautiful.
Overview
Were looking for a Operations Manager / Chief of Staff who is part operations strategist part AI tinkerer. You ll build internal infrastructure using AI agents and no-code tools automate everything that can be automated and support the CEO in running a lean high-performance company. From client onboarding to monthly reporting you ll reduce manual workload and create scalable systems to unlock growth.
If you re the type who builds GPT agents in your spare time runs your life in Notion Zapier and dreams in workflows this is your role..
Key Responsibilities
- Design and deploy AI-powered agents to automate internal processes (client onboarding reporting QA outreach support)
- Build and optimize workflows using no-code automation tools (Zapier Make Airtable Notion HubSpot etc.)
- Identify and eliminate bottlenecks in every part of the business from sales and ops to client delivery
- Create internal dashboards trackers and systems for task management and project tracking
- Serve as the founder s right hand prioritizing tasks running special projects and helping keep the company aligned and efficient
- Support hiring contractor coordination and team communication systems
- Build a knowledge base and SOP library so everything runs like a product
- Operational Support & Coordination
- Serve as a jack-of-all-trades supporting Kaitlin across various operational and administrative tasks.
- Act as a liaison between Kaitlin and the rest of the team to ensure smooth communication and alignment.
- Manage client to-do lists deadlines and priorities to keep the team on track.
- AI & Process Optimization
- Research evaluate and implement AI tools to automate internal processes such as transcribing sales calls generating sales scripts and other productivity enhancements.
- Streamline document and maintain standard operating procedures (SOPs) to increase efficiency and scalability.
- Continuously identify opportunities to leverage AI and automation to improve operations and reduce manual work.
- Administrative Management
- Oversee scheduling calendar management and travel planning.
- Handle expense reporting and other administrative functions.
- Support day-to-day operations and ensure effective execution of business priorities.
Qualifications
- 3-5 years in startup operations systems design automation or a Chief of Staff-type role
- Strong experience with automation platforms (Zapier Make Airtable Notion HubSpot)
- Comfortable building and integrating AI tools and agents (GPT-based workflows no-code AI agents Slackbots etc.)
- Systems thinker: you love building once and automating forever
- Experience managing projects across functions with minimal oversight
- Exceptional communication skills both written and verbal.
- Proactive problem-solver with a high level of adaptability.
- Strong attention to detail with the ability to balance strategic thinking and tactical execution.
- Bonus: Experience in SaaS analytics or nonprofit/education sectors
- Bonus: Familiarity with BigQuery Looker Studio or data analytics tools