About the Role
We are looking for a Freelance IT Specialist to provide on-demand technical support and systems maintenance for our Mandaue office. This role is ideal for a flexible IT professional who can handle network hardware and software troubleshooting as well as support system improvements on a project or ad-hoc basis.
Key Responsibilities
- Provide technical support for hardware software and networking issues.
- Maintain and troubleshoot LAN/WAN internet connectivity printers and office devices
- Install configure and update computers servers and applications.
- Support user access management data backup and security protocols.
- Perform basic cybersecurity measures to protect company data.
- Coordinate with vendors for IT equipment purchase repairs and upgrades.
- Provide remote or onsite troubleshooting depending on urgency.
- Document IT issues solutions and standard procedures.
Requirements
- Bachelor s degree in Information Technology Computer Science or related field (preferred).
- At least 2 5 years of IT support or system administration experience.
- Strong knowledge of Windows/Mac OS Office 365 networking (LAN/WAN) and cloud-based tools.
- Familiarity with firewalls antivirus and data security practices.
- Excellent troubleshooting problem-solving and communication skills.
- Able to work independently with minimal supervision.
- Based in Cebu (Mandaue area preferred) with availability for ad-hoc onsite visits.
Bachelor s degree in Information Technology, Computer Science, or related field (preferred). At least 2 5 years of IT support or system administration experience. Strong knowledge of Windows/Mac OS, Office 365, networking (LAN/WAN), and cloud-based tools. Familiarity with firewalls, antivirus, and data security practices. Excellent troubleshooting, problem-solving, and communication skills. Able to work independently with minimal supervision. Based in Cebu (Mandaue area preferred) with availability for ad-hoc onsite visits.
Education
Bachelor s degree in Information Technology, Computer Science, or related field (preferred). At least 2 5 years of IT support or system administration experience. Strong knowledge of Windows/Mac OS, Office 365, networking (LAN/WAN), and cloud-based tools.