IT Specialist
IT Specialist
Posted on :
28-08-2025
Employer Active
1 Vacancy
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Job Description
- IT support for Desktop Support and Systems
- Collaborate with internal teams to identify and address technical challenges.
- Users support (including Google Workspace Autodesk Adobe Active Directory and Perforce)
- Troubleshooting a variety of technical issues across different operating systems various applications and hardware
- Video Conferencing troubleshooting including Google Meet Zoom and Slack
- Provide technical guidance on applications and security practices
- Procurement and device management
- Troubleshooting remotely via TeamViewer
- Support employee technology lifecycle i.e. hardware software and peripherals.
- Asset and software tracking
- Provide excellent customer service and support to end-users
- Provide technical support onsite and remotely
- Document and maintain accurate records of technical issues and resolutions
Qualifications :
- Ability to read users and make great judgment calls
- Patience and a desire to provide world-class customer service
- Flexible and inclusive interpersonal and communication skills
- Proven ability to work independently with minimal supervision; must be a self-motivated self-starter that can initiate ideas and take ownership of work
- Ability to utilize root cause analysis to identify problems from symptoms and implement solutions inclusively with the team and business partners
- Ability to learn new technologies quickly and with minimal guidance
- Thrives on technical challenges and takes pride in solving them
- Strong interpersonal and communication skills with a customer-centric approach
Additional Information :
What we offer:
- Benefit package 100% paid by PCF. The insurance company reimburses 100% of claims (Up to $1000 per service a year as well as individual family coverage).
- Full Dental coverage including major dental.
- 4% RRSP matching before tax deductions 100% vested on day 1.
- Paid week off during Winter Holidays.
- 20 paid vacation days and 5 paid sick days.
- Free virtual health and mental well-being sessions are included in the plan for members and their dependents.
- Personal development opportunities and ability to work in a global environment.
- Work in a creative team with people full of passion for what they do.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
Key Skills
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