Edge Commercial Account Executive (Higher Education & Government)
Edge Commercial Account Executive (Higher Education & Government)
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Job Description
At Qualtrics we create software that the worlds best brands use to deliver exceptional frontline experiences build high-performing teams and design products people love. But we are more than a platform. We are the creators and stewards of the Experience Management category serving over 18000 clients globally. Building a category takes grit determination and an appreciation for the unconventionalbut most of all it requires close-knit high-functioning teams with an unwavering dedication to serving our customers.
When you join one of our teams youll be part of a nimble group thats empowered to set ambitious goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved by collaborating and iterating until the best solution comes to light. You wont have to look to find growth opportunities theyll find you. From retail to government to healthcare were on a mission to bring humanity connection and empathy back to business. Join over 5000 people across the globe who think thats work worth doing.
Edge Commercial Account Executive (Higher Education & Government)
Why We Have This Role
Qualtrics Edge is an AIpowered market research platform that blends trusted human panels with synthetic audiences and automated analysis to deliver faster lowercost and more actionable insights. We help organizations move from slow oneoff studies to alwayson subscription insight programs that power real decisions. As an Edge Account Executive youll sell that shift to CMOs Heads of Insights Product leaders and researchersopening new accounts winning pilots and converting them into multiyear subscriptions that drive marketing product and CX outcomes.
How Youll Find Success
- Lead with outcomes: build clear ROI cases (timetoinsight cost per response decision speed) and quantify value for buyers.
- Consultative seller: run multithreaded cycles across exec and operational stakeholders; translate research needs into technical service solutions.
- Product fluency: explain synthetic audiences openend AI analysis and validation approaches simply and credibly.
- Pipeline discipline: strong forecasting deal hygiene and use of frameworks (e.g. MEDDICC/MEDDICClike).
- Crossfunctional collaborator: work tightly with XM AEs Value Management Delivery and Product to design proofsofconcept and scale deployments.
- Hunter Farmer mindset: source new logos and expand existing accounts into broader recurring engagements.
- Resilient operator: manage complex procurement and long cycles while keeping deals moving.
How Youll Grow
- Deepen expertise in AIenabled research and synthetic data a market skillset in high demand.
- Build executive selling and strategic account planning capabilities moving toward enterprise AE or GTM leadership roles.
- Work alongside product and data teams to influence roadmap and learn product management and data validation approaches.
- Access coaching rolespecific certifications and regular shadowing with senior sellers.
Things Youll Do
- Identify and develop new opportunities within universities research institutes and government departments.
- Manage complex sales cycles from prospecting to close ensuring strong alignment between client objectives and Qualtrics solutions.
- Identify key stakeholders partner with XM Account Executives to create joint account plans and coordinate with legal and procurement to close contracts
- Turn pilots and projects into subscriptions; secure renewals and expansions across ANZ.
- Educate clients on the advantages of combining traditional survey data with synthetic approaches.
- Represent Edge at customer events and webinars; contribute feedback to product and GTM.
What Were Looking For On Your Resume
- Proven outcomes in SaaS data or marketresearch sales (quota attainment deal sizes renewals) preferably 3 years.
- Experience selling to Marketing Product or Insights and Research leaders; comfort with fiveto sixfigure commercial deals.
- Track record of turning pilots or proofofconcepts into subscription agreements.
- Strong written and verbal communication with clear executive presence and stakeholder mapping examples.
- Familiarity or curiosity about AI/NLP synthetic data and data quality validation you dont need to be an engineer but you can hold technical conversations.
- Excellent pipeline discipline and use of sales methodology (examples of MEDDICC champion building or similar).
What You Should Know About This Team
- Small focused GTM team selling a disruptive product high ownership direct influence on strategy and materials.
- Close partnership with product data science and delivery teams: your customer feedback shapes the roadmap.
- Fast feedback loops: see the impact of your wins quickly and help scale best practices regionally.
- Strong mentoring culture: regular 1:1s peer shadowing and structured onboarding to shorten ramp time.
- We measure impact by customer outcomes not activity metrics youll be judged on business results.
Our Teams Favorite Perks and Benefits
- A comprehensive total rewards package consisting of base uncapped commission and generous benefits.
- Private health insurance - top of the range coverage for medical and extras benefits.
- $2800 Annual Experience Bonus - we want to facilitate some great experiences for our employees. Put this bonus towards an experience youve always wanted to have.
- $425 Quarterly Wellness Stipend - we take care of your physical and mental wellbeing with a fantastic reimbursement program.
- Commuter allowance - we take care of your public transport expenses to the office!
- Hybrid working environment - 3 days in office 2 from home.
- Catered lunches in our North Sydney office. We also have a well-stocked kitchen full of snacks drinks and other goodies.
Required Experience:
IC
Employment Type
Full Time
