Partner Support Specialist
Partner Support Specialist
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Job Description
Employment Type
PermanentClosing Date
29 Sept 2025 11:59pmJob Title
Partner Support SpecialistJob Summary
As a Business Specialist you are an important contributor in in providing business insights through analysing forecasting reporting and monitoring our business and commercial information that support the identification of business improvement programs. You thrive on providing the data analysis and insights for critical decision-making purposes that support Telstra in reaching our strategic objectives as an organisation.Job Description
About the role :
We are seeking a dynamic and experienced Partner Specialist to manage the strategic and operational relationship with our Partner. The ideal candidate will be responsible for driving operational KPIs ensuring governance and regulatory compliance and maintaining a strong presence at the partner site. This role demands flexibility for extensive travel and a proactive approach to partnership management.
Key Responsibilities:
- Serve as the primary liaison between Belong and Partner site.
- Monitor and drive performance against defined operational KPIs.
- Ensure adherence to governance frameworks and regulatory requirements.
- Available at site and audits to ensure compliance and operational excellence.
- Collaborate with cross-functional teams to resolve issues and implement improvements.
- Prepare and present performance reports and strategic updates to senior leadership.
- Facilitate training workshops and knowledge-sharing sessions with partner teams.
- Maintain up-to-date knowledge of industry regulations and best practices.
Qualifications:
- Bachelors degree in Business Administration Operations Management or a related field.
- 10 - 15 years of experience in partner management operations management managing large teams or a similar role.
- Strong understanding of governance compliance and regulatory frameworks.
- Excellent communication negotiation and interpersonal skills.
- Ability to work independently and manage multiple priorities.
- Willingness and flexibility to travel extensively and be located at the partner site.
Preferred Qualifications:
- Experience working with or managing relationships with partners.
- Project management certification (e.g. PMP) is a plus.
- 10 -15 years in operations management with Telco experience and deep understanding of business KPIs
Must Have Advance Level Capabilities/Competencies :
Adapts and grows
Collaborates and Influences
Customer Focused
Informed Decision Maker
Innovates and improves
Leads the Way
Team Performer
Analytical Thinking
Change Management
Conflict Management
Business acumen
Required Experience:
Unclear Seniority
Employment Type
Full-Time
