Cloud Support Consultant

Valueadd Softtech And Systems Pvt Ltd

Job Location:

Pune - India

Monthly Salary: Not Disclosed

Posted on: 10-11-2025

Vacancies: 1 Vacancy

Job Summary

Experience: 4-6 Years

Location: Pune

As a Cloud Support Consultant your responsibilities include:

Collaborate with cross-functional teams to deliver an exceptional customer experience.
Manage client incidents end-to-end — from identifying and troubleshooting issues to resolving complex escalations within Windows and Linux server environments.
Administer end-user and security profiles across 100 servers.
Configure deploy and maintain AWS cloud environments leveraging tools such as CloudWatch and CloudTrail for proactive monitoring and performance optimization.
Perform advanced troubleshooting and system restores in AWS including Windows Server and SUSE Linux.
Conduct root cause analyses (RCA) and implement corrective and preventive measures.
Develop and maintain automation scripts using PowerShell and Bash to streamline operations and reduce costs.
Configure and support web and application services such as IIS Apache Nginx and file/print services.
Coordinate and execute standard server maintenance and backup programs ensuring reliability and assisting customers with restores when required.
Create and maintain internal documentation for support procedures and best practices.

Excited to face any new challenge you will bring to this position the following skills and qualifications:

A Bachelors degree in Computer Science or an equivalent combination of education and experience.
3 years experience working in a client-facing support role.
Proven experience supporting production Windows and Linux systems in mission-critical environments.
Demonstrated competency in server administration and security protocols.
Experience supporting servers in an AWS (or other cloud environment) considered a strong asset.
Knowledge and exposure on configuring routers and firewalls.
Scripting experience using Python Bash Ruby or Power Shell.
Knowledge and experience supporting ERP solutions would be an asset.
Familiarity with support best practices (i.e.; ITIL Framework).
Excellent communication skills both written and oral.
Superior people skills; team-oriented fast learner and very personable.
Self-motivated an independent thinker driven to achieve success within a customer support environment; and understands the importance of delivering value to our customers.

Experience: 4-6 Years Location: PuneAs a Cloud Support Consultant your responsibilities include: Collaborate with cross-functional teams to deliver an exceptional customer experience. Manage client incidents end-to-end — from identifying and troubleshooting issues to resolving compl...

Experience: 4-6 Years

Location: Pune

As a Cloud Support Consultant your responsibilities include:

Collaborate with cross-functional teams to deliver an exceptional customer experience.
Manage client incidents end-to-end — from identifying and troubleshooting issues to resolving complex escalations within Windows and Linux server environments.
Administer end-user and security profiles across 100 servers.
Configure deploy and maintain AWS cloud environments leveraging tools such as CloudWatch and CloudTrail for proactive monitoring and performance optimization.
Perform advanced troubleshooting and system restores in AWS including Windows Server and SUSE Linux.
Conduct root cause analyses (RCA) and implement corrective and preventive measures.
Develop and maintain automation scripts using PowerShell and Bash to streamline operations and reduce costs.
Configure and support web and application services such as IIS Apache Nginx and file/print services.
Coordinate and execute standard server maintenance and backup programs ensuring reliability and assisting customers with restores when required.
Create and maintain internal documentation for support procedures and best practices.

Excited to face any new challenge you will bring to this position the following skills and qualifications:

A Bachelors degree in Computer Science or an equivalent combination of education and experience.
3 years experience working in a client-facing support role.
Proven experience supporting production Windows and Linux systems in mission-critical environments.
Demonstrated competency in server administration and security protocols.
Experience supporting servers in an AWS (or other cloud environment) considered a strong asset.
Knowledge and exposure on configuring routers and firewalls.
Scripting experience using Python Bash Ruby or Power Shell.
Knowledge and experience supporting ERP solutions would be an asset.
Familiarity with support best practices (i.e.; ITIL Framework).
Excellent communication skills both written and oral.
Superior people skills; team-oriented fast learner and very personable.
Self-motivated an independent thinker driven to achieve success within a customer support environment; and understands the importance of delivering value to our customers.