Distribution Services Supervisor
Distribution Services Supervisor
Posted on :
28-08-2025
Employer Active
1 Vacancy
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Job Description
Position Summary
The Distribution Services Supervisor is responsible for managing the day-to-day operations of the Universitys mailroom ensuring the efficient and timely handling of all incoming and outgoing mail and packages for students faculty staff and departments as well as external clients when needed. This role oversees mailroom staff and student workers implements and maintains service standards and ensures compliance with postal regulations to maximize cost-efficiency. The supervisor develops and enforces operational procedures and best practices monitors workflow and coordinates distribution activities to meet service expectations across campus. This position reports to the Press & Distribution Manager and may provide cross-functional support to Gannon Press operations as scheduling allows.
Physical Demands
Ability to lift packages (up to 50 lbs) stand for extended periods operate a forklift and pallet jack drive a vehicle and operate mailroom equipment.
Required Qualifications
Education: High school diploma or equivalent required; associate or bachelors degree preferred. Experience: Minimum of 3 years of experience in a mailroom logistics distribution services or customer service environment. Supervisory experience strongly preferred. Skills: Knowledge of USPS UPS FedEx and related carrier procedures and regulations Staff supervision and scheduling Training and onboarding Delegation and workflow coordination Conflict resolution and performance management Organization and multitasking in a fast-paced setting Attention to detail in sorting and tracking Excellent written and verbal communication Customer service and problem-solving orientation Proficiency with shipping software postage meters label printers and tracking systems Proficiency in Microsoft Office (Word Excel Outlook) Licenses or Certifications: Valid drivers license for at least two years with a clean driving record. Ability to become certified to operate a forklift pallet jack or other equipment if needed. University Mission: Must be able to support and promote the universitys Mission.
Work Schedule
8:00 - 4:30
The Distribution Services Supervisor is responsible for managing the day-to-day operations of the Universitys mailroom ensuring the efficient and timely handling of all incoming and outgoing mail and packages for students faculty staff and departments as well as external clients when needed. This role oversees mailroom staff and student workers implements and maintains service standards and ensures compliance with postal regulations to maximize cost-efficiency. The supervisor develops and enforces operational procedures and best practices monitors workflow and coordinates distribution activities to meet service expectations across campus. This position reports to the Press & Distribution Manager and may provide cross-functional support to Gannon Press operations as scheduling allows.
Physical Demands
Ability to lift packages (up to 50 lbs) stand for extended periods operate a forklift and pallet jack drive a vehicle and operate mailroom equipment.
Required Qualifications
Education: High school diploma or equivalent required; associate or bachelors degree preferred. Experience: Minimum of 3 years of experience in a mailroom logistics distribution services or customer service environment. Supervisory experience strongly preferred. Skills: Knowledge of USPS UPS FedEx and related carrier procedures and regulations Staff supervision and scheduling Training and onboarding Delegation and workflow coordination Conflict resolution and performance management Organization and multitasking in a fast-paced setting Attention to detail in sorting and tracking Excellent written and verbal communication Customer service and problem-solving orientation Proficiency with shipping software postage meters label printers and tracking systems Proficiency in Microsoft Office (Word Excel Outlook) Licenses or Certifications: Valid drivers license for at least two years with a clean driving record. Ability to become certified to operate a forklift pallet jack or other equipment if needed. University Mission: Must be able to support and promote the universitys Mission.
Work Schedule
8:00 - 4:30
Required Experience:
Manager
Employment Type
Full-Time
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