Operations Manager
Operations Manager
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Job Description
Job Description
Job Title: Operations Manager
Salary: 35000 per annum
Hours: Monday to Friday 9am until 5pm
Location: Deal
PSM Recruitment are looking for an experienced and motivated Operations Manager to join our Clients team and oversee the day-to-day running of the business. This is a key leadership role ensuring that services are delivered to the highest standards and in line with CQC requirements.
The successful candidate will take responsibility for operational performance compliance staff management and service quality helping to continue growth while maintaining excellent care. We are seeking a professional with strong leadership and organisational skills who is passionate about delivering exceptional care.
Key Responsibilities
Oversee the day to day operations of the agency ensuring efficient and effective service delivery.
Ensure compliance with CQC regulations company policies and relevant legislation.
Line manage and support office staff supervisors and care staff to achieve high performance and job satisfaction.
Drive quality standards and continuous improvement in care provision.
Build strong relationships with clients and their families.
Manage training and development of care staff to ensure a high-performing workforce.
Monitor service delivery handling escalations and resolving any issues promptly and effectively.
Contribute to business growth through excellent customer service and maintaining strong community links.
Essential Skills & Experience:
Previous experience in a management or operations role within the health and social care sector.
Sound knowledge of CQC requirements and care industry regulations.
Excellent leadership communication and people management skills.
Strong organisational ability with the capability to manage multiple priorities.
A caring compassionate and professional approach.
NVQ/QCF Level 5 in Health & Social Care (or working towards).
Experience managing a domiciliary care service.
This is a fantastic opportunity to join a well-established company so if you believe you have the relevant skills and experience please submit your up-to-date CV today. If you have not heard from us within one week please assume your application has been unsuccessful.
Required Experience:
Manager
Employment Type
Full-Time
