Executive, Destination Operation
Executive, Destination Operation
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Industry: Tourism
Job Summary
The Executive Destination Operation is responsible for implementing and managing tour operations in assigned destinations reporting directly to the Supervisor/Manager. The role covers end-to-end execution of tour operations with a focus on efficiency cost-effectiveness and customer satisfaction including handling customized tours.
Main Responsibilities:
- Execute daily tour operations for assigned destinations and products.
- Support development and implementation of tour packages through effective administrative processes.
- Handle customized quotations and ensure cost efficiency.
- Deliver smooth operations across pre-trip on-trip and post-trip activities.
- Manage tour operations for assigned destinations.
- Handle MICE TSP and customized tour quotations and requests.
- Negotiate with land suppliers for competitive costs and favorable terms.
- Participate in tour inspections to support product development.
- Monitor and control costs; prepare monthly cost calculations and reports.
- Address and resolve operational issues during tours.
- Conduct product training (destination operations tour service TL & event team).
- Prepare weekly quotations and monthly reports.
- Perform other duties as assigned by the supervisor/manager.
Main Requirements:
- Education: Bachelors in Tourism & Hospitality Management or related field.
- Experience: Minimum 3 years in tour operations.
- Languages: Good command of Khmer & English (Chinese is an advantage).
- Proficiency in MS Office (Word Excel PowerPoint Outlook).
- Strong multitasking organizational and problem-solving skills.
- Ability to work under pressure with integrity and professionalism.
- Familiarity with digital/social apps and reporting tools.
Employment Type
Full Time
