Description
Position at Thrive Pet Healthcare
Join Our Team at Laguna Beach Animal Hospital!
Were a long-standing community-focused veterinary hospital in beautiful Laguna Beach CA and were looking for a full-time Veterinary Client Service Representative to be the welcoming face (and voice!) for our clients and their pets.
At Laguna Beach Animal Hospital we pride ourselves on creating a caring friendly and educational environment for every client who walks through our door. Our CSR team is the heart of that experienceyou set the tone for compassionate personalized care from the very first hello.
What We Offer:
Paid time off to recharge and enjoy our gorgeous coastal community
401(k) with employer match
Medical dental and vision insurance
HSA and FSA options
Mental health support resources
Paid parental leave
Generous employee pet care discounts
A supportive close-knit team that feels like family
What Youll Do:
Greet clients warmly in person and over the phone making them feel valued and heard
Accurately enter and update client/patient information in our system
Schedule confirm and follow up on appointments
Process payments and invoices with accuracy and care
Document & process medication requests and call in prescriptions to outside pharmacies
Educate clients on recommended products and services
Keep our lobby clean organized and inviting
Assist with various administrative tasks to keep the hospital running smoothly
What Were Looking For:
A positive team-oriented attitude and genuine love for animals and people
High school diploma or equivalent
At least 2 years of veterinary customer service experience
Ability to lift up to 50 pounds and stay active on your feet throughout the day
Compensation:
Pay starts at $18$22/hour and is based on skills qualifications and experience.
If youre looking for more than just a jobif you want to join a team where your work truly matters to pets their families and your communitywed love to meet you!
Required Experience:
Unclear Seniority