Outsourced Client Service Executive
Outsourced Client Service Executive
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
About the client:
Our client is a group of accounting professionals operating across Japan and Asia specializes in consulting tax audit advisory services M&A visa support and establishing local internal controls.
They are seeking a detail-oriented and proactive executive to handle corporate administrative matters for our clients. This role involves liaising with government authorities banks and other agencies to ensure smooth and timely completion of immigration licensing and business-related applications.
Key Responsibilities
- Manage end-to-end processing of visa applications (e.g. Employment Pass Professional Visit Pass Dependent Pass etc) through relevant government portals (e.g. ESD MYXpats MDEC etc).
- Liaise with the Immigration Department of Malaysia Ministry of Home Affairs Expatriate Services Division (ESD) Malaysia Digital Economy Corporation (MDEC) and other relevant authorities on immigration matters.
- Prepare and compile required documents for visa submissions and renewals.
- Monitor application timelines and follow up on pending cases.
- Maintain accurate records of all applications submissions and approvals.
- Assist in advising internal teams and clients on visa requirements timelines and changes in immigration laws.
- Handle cancellations and transfers of work permits when needed.
- Coordinate with banks for preparation of documents required for opening company bank account openings KYC documentation and other related processes.
- Liase with banks to arrange appointments and ensure smooth account setup.
- Ensure all forms are properly filled and signed according to the banks requirements.
- Prepare and submit applications for various business-related licences (e.g. business premises license signboard license WRT license etc).
- Liase with local authorities such as DBKL MBPJ and other local councils.
- Ensure timely renewal of licenses to avoid penalties or business disruptions.
- Keep track of license expiry dates and maintain a proper filing system for all licenses.
- Ensure all activities comply with Malaysian laws regulations and company policies.
- Assist with other corporate service matters as assigned.
Requirements
- Diploma or Degree in Business Administration Human Resources Management or a related field.
- Experience in immigration services bank account opening or licensing.
- Strong organisational skills and attention to detail.
- Good communication skills in English and Malay; proficiency in other languages is a plus.
- Ability to manage multiple assignments and meet tight deadlines.
Employment Type
Full Time
