Cluster Housing Manager - Raffles & Fairmont the Red Sea
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Salary Not Disclosed
1 Vacancy
Job Description
Raffles & Fairmont the Red Sea is seeking a visionary and detail-oriented Cluster Housing Manager to join our team in Umluj Saudi Arabia. As a key leader in our organization you will oversee multiple luxury properties in the breathtaking Red Sea area ensuring exceptional guest experiences while maximizing operational efficiency and profitability.
- Manage day-to-day operations of multiple luxury housing properties within the Red Sea area
- Develop and implement strategic plans to enhance guest satisfaction and drive revenue growth
- Lead motivate and mentor a diverse team of hospitality professionals across multiple properties
- Ensure compliance with brand standards local Saudi regulations and health and safety guidelines
- Oversee financial performance including budgeting forecasting and cost control measures
- Collaborate with sales and marketing teams to develop and execute promotional strategies
- Handle guest complaints and resolve issues promptly and professionally
- Implement and maintain quality control systems across all properties
- Foster relationships with key stakeholders including owners guests and local authorities
- Stay updated on industry trends and implement innovative practices to maintain a competitive edge
- Conduct regular property inspections to maintain high standards of cleanliness and maintenance
- Analyze market trends and competitor activities to optimize pricing and occupancy rates
Qualifications :
- Bachelors degree in Hospitality Management or related field
- Minimum 5 years of experience in luxury hotel management preferably in a multi-property role
- Proven track record of successful leadership and team management in the hospitality industry
- Strong financial acumen with experience in budgeting and revenue management
- Excellent communication and interpersonal skills with the ability to interact effectively with guests staff and stakeholders
- Proficiency in hotel management software and Microsoft Office Suite
- In-depth knowledge of luxury hospitality standards and best practices
- Ability to make quick informed decisions in a fast-paced environment
- Fluency in English required; Arabic language skills highly preferred
- Familiarity with Middle Eastern culture and customs particularly in Saudi Arabia
- Flexibility to travel between properties and work flexible hours as needed
- Strong problem-solving skills and meticulous attention to detail
- Commitment to delivering exceptional guest experiences and maintaining high-quality standards
- Experience in managing multiple luxury properties simultaneously
- Knowledge of local regulations and health and safety guidelines in Saudi Arabia
- Analytical mindset with the ability to interpret data and make data-driven decisions
- Visionary approach to hospitality management with a focus on innovation and continuous improvement
Additional Information :
- Understanding of Ultra-Luxury guest expectations and brand alignment.
- experience in project coordination scheduling and document control during pre-Opening stages.
- Experience in pre-Opening is a must.
- A proactive anticipatory approach with a strong sense of ownership and accountability.
- Impeccable grooming and personal presentation aligned with Luxury standards.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
