drjobs Cluster Housing Manager - Raffles & Fairmont the Red Sea English

Cluster Housing Manager - Raffles & Fairmont the Red Sea

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أملج - السعودية

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الوصف الوظيفي

Raffles & Fairmont the Red Sea is seeking a visionary and detail-oriented Cluster Housing Manager to join our team in Umluj Saudi Arabia. As a key leader in our organization you will oversee multiple luxury properties in the breathtaking Red Sea area ensuring exceptional guest experiences while maximizing operational efficiency and profitability.

  • Manage day-to-day operations of multiple luxury housing properties within the Red Sea area
  • Develop and implement strategic plans to enhance guest satisfaction and drive revenue growth
  • Lead motivate and mentor a diverse team of hospitality professionals across multiple properties
  • Ensure compliance with brand standards local Saudi regulations and health and safety guidelines
  • Oversee financial performance including budgeting forecasting and cost control measures
  • Collaborate with sales and marketing teams to develop and execute promotional strategies
  • Handle guest complaints and resolve issues promptly and professionally
  • Implement and maintain quality control systems across all properties
  • Foster relationships with key stakeholders including owners guests and local authorities
  • Stay updated on industry trends and implement innovative practices to maintain a competitive edge
  • Conduct regular property inspections to maintain high standards of cleanliness and maintenance
  • Analyze market trends and competitor activities to optimize pricing and occupancy rates

Qualifications :

  • Bachelors degree in Hospitality Management or related field
  • Minimum 5 years of experience in luxury hotel management preferably in a multi-property role
  • Proven track record of successful leadership and team management in the hospitality industry
  • Strong financial acumen with experience in budgeting and revenue management
  • Excellent communication and interpersonal skills with the ability to interact effectively with guests staff and stakeholders
  • Proficiency in hotel management software and Microsoft Office Suite
  • In-depth knowledge of luxury hospitality standards and best practices
  • Ability to make quick informed decisions in a fast-paced environment
  • Fluency in English required; Arabic language skills highly preferred
  • Familiarity with Middle Eastern culture and customs particularly in Saudi Arabia
  • Flexibility to travel between properties and work flexible hours as needed
  • Strong problem-solving skills and meticulous attention to detail
  • Commitment to delivering exceptional guest experiences and maintaining high-quality standards
  • Experience in managing multiple luxury properties simultaneously
  • Knowledge of local regulations and health and safety guidelines in Saudi Arabia
  • Analytical mindset with the ability to interpret data and make data-driven decisions
  • Visionary approach to hospitality management with a focus on innovation and continuous improvement


Additional Information :

  • Understanding of Ultra-Luxury guest expectations and brand alignment.
  • experience in project coordination scheduling and document control during pre-Opening stages.
  • Experience in pre-Opening is a must.
  • A proactive anticipatory approach with a strong sense of ownership and accountability.
  • Impeccable grooming and personal presentation aligned with Luxury standards.


Remote Work :

No


Employment Type :

Full-time

نوع التوظيف

دوام كامل

نبذة عن الشركة

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