Business Analyst_ Senior_ CDT

Scope

Gather and document configuration functional and non-functional requirements.

Collaborate with cross-functional teams to gather requirements and align configuration data with business needs.

Translation of business and functional requirements into system configuration specifications.

Work with various stakeholders to elicit business and reporting requirements for various legacy solutions and product streams.

Prepare questionnaire and conduct information sessions with the vendor to understand functional and configuration capabilities of the vendor solution.

Evaluate business processes anticipate requirements uncovering areas for improvement

Analyze requirements and help project team in solution configuration and implementation.

Work with the project team in completing all relevant and required documentation in alignment with OPS standards.

Handle project co-ordination and end to end project management activities with the project team and with external stakeholders.

Work with the architecture team in completing project gating documentation and related gating requirements (e.g. business processes program services business requirements mapping etc.) .

Perform quality assurance and user acceptance testing

Assignment Deliverables

Conduct JAD sessions with stakeholders to create review document and validate any or all of the following for the Courts Digital Transformation:

Configuration Requirements

Reporting Requirements

Business Requirements

Functional Requirements

Non-Functional Requirements

System Specifications

Data Mapping

Journey Maps

Process Flow/Mapping and Modelling

Requirements Traceability Matrix

Options Analysis

Costing analysis

Business Case

Conduct assess evaluate and document stakeholder interests and business needs.

Create and validate use cases user stories.

Produce visual depiction of use cases and process flows; ensure alignment with the program area and associated business architecture as well as traceability to solution logical and physical architectures.

Current State / GAP Analysis

Final specification and documentation of all reporting requirements for the solution

Final Logical/Physical Data Model Data Dictionary and CRUD Matrix documentation

Create review provide input and support of Enterprise Architecture artifacts for all checkpoints as needed.

Assist with system and user interface design and modifications (data & screen) as required.

Review all test scenarios to ensure the requirements are met; establish traceability matrix to monitor output.

Assist testing team in the resolution of test defects.

Ensure alignment and adherence to Ministry processes and standards.

Research and document comparisons of existing Ontario Government or COTS systems that will meet the client requirements.

The consultant resource will interface directly with the program area staff and management and is accountable for ensuring customer satisfaction related to the contracted work items.

Develop workplan and outline of effort to completion.

The consultant will provide a detailed list of all work/artifacts completed on the project.

Track project activities in the project plan and requirements throughout the project.

Handle solution design activities with the development team lead internal team reviews and negotiation with customer on design activities design issues and design gaps.

Attend any meetings related to the resolution of any request as required.

Create Enterprise Architecture documentation (as required) Presentations (as required) Briefing Notes (as required) Status reports (as required)

Skills

Experience and Skill Set Requirements

Experience and Skillset Requirements

Desired Skills and Experience

Create detailed specification documents business analysis documents user stories business case.

Knowledge of courts business processes for criminal justice family and civil line of business

Hands on experience in implementing solutions for criminal justice family and civil court case management solutions.

Knowledge of native capabilities of the system that needs to provide the functionality of courts case management.

Hands on experience with documenting reporting requirements

Business Analysis experience at the specified level in large IT organizations preferably within a Public Sector environment

Hands on experience in various project and product delivery methodologies such as Agile Waterfall Iterative Agile Product management

Mandatory Requirements

Knowledge of courts business processes for criminal justice family and civil lines of businesses

Hands on experience in implementing solutions for criminal justice family and civil court case management solutions.

Knowledge of native capabilities of the system that needs to provide the functionality of courts case management.

Experience in structured methodologies for the design development implementation and maintenance of applications.

Excellent facilitation and presentation skills

Excellent analytical problem-solving and decision-making skills

Excellent verbal and written communication skills.

Highly developed interpersonal and negotiation skills

A team player with a track record for meeting deadlines

Proficiency with Microsoft suite including Word Excel Visio and PowerPoint

Experience with OPS I&IT Processes Standards and artifacts.

Hands on experience in various project and product delivery methodologies such as:

o Agile

o Waterfall

o Iterative Agile

o Product management

Experience in using technical solution design and prototyping tools to assist in JAD and design sessions with stakeholders

Resumes Evaluation/Criteria:

Criteria 1: Technical Skills - 35 Points

Demonstrated experience with technical solution design and prototyping tools to facilitate JAD and design sessions.

Hands on experience working with DevOps for requirements tracking and defect management

Demonstrated experience in developing documentation towards production readiness such as support model SLAs and checklists .

Demonstrated experience in working with technology solution design data databases applications and networking techniques tools and practices.

Demonstrated experience with creating SQL queries for data analysis and solving data gaps.

Demonstrated experience with data mapping documenting business rules and processes and developing business process maps

Working knowledge of system concepts and development methodologies to support business applications.

Demonstrated experience in defect identification and documentation using defect management tools.

Demonstrated experienced in system testing and user acceptance testing.

Hands on experience in various project and product delivery methodologies such as Agile Waterfall Iterative Agile Product management

Criteria 2: Business Analysis Skills - 30 Points

8 years experience in business analysis

Knowledge of courts business processes for criminal justice family and civil line of business

Hands on experience in implementing solutions for criminal justice family and civil court case management solutions.

Demonstrated experience both remotely as well as in-person facilitating JAD sessions conducting interviews and facilitating workshops to elicit review and confirm business requirements business process re-engineering business models business rules and user interface design.

Demonstrated knowledge with the key BABOK concepts tasks techniques and skills (e.g. business analysis planning and monitoring elicitation and collaboration). BABOK (Business Analysis Body of Knowledge) certification an asset.

Demonstrated experience in creating user stories/business requirements personas customer journey diagrams business cases fit-gap analysis current state business diagrams and other business requirements artefacts and testing documentation.

Demonstrated experience working on large case systems implementation. Previous experience working on an implementation of a COTS solution an asset.

Demonstrated experience in project co-ordination and project management activities.

Demonstrated experience reviewing and ensuring submitted documentation is complete and accurate.

Demonstrated experience documenting and analyzing existing business processes metrics and measures in order to recommend process improvement opportunities.

Demonstrated experience working collaboratively with the subject matter experts managers staff of business and other groups as required to identify issues and clarify business needs.

Demonstrated experience ensuring compliance with a defined change management process is followed for any change from agreed scope schedule or quality.

Demonstrated experience conducting research to identify industry best practices as well as making process improvement recommendations based on findings.

Demonstrated analytical problem-solving and decision-making skills

Criteria 3: Communication Skills - 30 Points

A team player with the ability to coordinate multiple project activities with competing priorities and strict deadlines.

Demonstrated experience in negotiating with business stakeholders on functional design issues and detailed solution design sessions negotiating on issues for production.

Demonstrated experience establishing effective relationships with project stakeholders who are both technical and non-technical.

Demonstrated experience working with both the business users and IT team; bridging with the IT Project teams to ensure that solution align strategically with client goals acting on behalf of the client to best communicate the business needs to IT solution teams.

Demonstrated experience completing work and achieving milestones within the assigned deadlines.

Demonstrated verbal and written communication skills; interpersonal and negotiation skills; consensus building skills facilitation skills.

Demonstrated experience with formal deliverable approval processes.

Experience in documenting project status reports project tracking progress issues and risks and presenting to executives and other stakeholders

Criteria 4: Public Sector Experience - 5 Points

Demonstrated experience working within an organization of equivalent size and complexity to the Ontario Public Service

Demonstrated experience in working in accordance with policies and procedures of Ontario Public Service would be an asset

Knowledge Transfer

What needs to be KT

Ensures knowledge transfer to internal staff that is upon leaving the project the consultant will transfer over all information/research/documents to the client.

All related documentation about the application which will include design components process flows other documentation that was developed/ updated

To whom

• Project Manager / Team members

When

• 1:1 meetings / team meetings / documentation in DevOps Wiki and boards throughout the duration of the project life cycle.

Must haves:

Knowledge of courts business processes for criminal justice family and civil lines of businesses

Hands on experience in implementing solutions for criminal justice family and civil court case management solutions.

Knowledge of native capabilities of the system that needs to provide the functionality of courts case management.

Experience in structured methodologies for the design development implementation and maintenance of applications.

Excellent facilitation and presentation skills

Excellent analytical problem-solving and decision-making skills

Excellent verbal and written communication skills.

Highly developed interpersonal and negotiation skills

A team player with a track record for meeting deadlines

Proficiency with Microsoft suite including Word Excel Visio and PowerPoint

Experience with OPS I&IT Processes Standards and artifacts.

Hands on experience in various project and product delivery methodologies such as:

o Agile

o Waterfall

o Iterative Agile

o Product management

Experience in using technical solution design and prototyping tools to assist in JAD and design sessions with stakeholders