Business Analyst
Business Analyst
Posted on :
27-08-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
27-08-2025
Job Description
Overview:
TekWissen is a global workforce management provider headquartered in Ann Arbor Michigan that offers strategic talent solutions to our clients world-wide. Our client is a health insurance company. It offers different types of health care coverage plans that include individual and family dental and vision plans for employers etc.
Title: Business Analyst
Work Location: Detroit MI 48226
Duration: 3 Months
Job Type: Contract
Work Type: Hybrid (1 day/week)
Dept: SHS Operations Admin
Engagement Description:
- Operational Issue Management and Change Request Coordination
- Assist in the management and tracking of operational issues within SHS including:
- Logging and documenting issue details
- Tracking and reporting on issue status and progress
- Taking meeting notes and action items related to issue resolution
- Support the change request process from initiation to closure including:
- Tracking and reporting on the financial status of change requests
- Monitoring and managing the overall budget for change requests
Top Required Skills/Experience:
- Analyze and interpret complex data to identify trends patterns and insights ensuring accuracy and attention to detail.
- Collaborate effectively with cross-functional teams through strong communication and interpersonal skills facilitating seamless information exchange and stakeholder engagement.
- Proficiently utilize Microsoft Office tools including Excel Access and Teams to drive data analysis reporting and workflow efficiency.
- Leverage experience working with Medicare insurance programs to inform business analysis and drive informed decision-making.
Required Skills/Experience:
Include:
- Responsible for assisting and supporting management in the evaluation recommendation establishment implementation and analysis of new and improved production workflows work processes for systems reporting and new products/programs to improve customer service levels and overall quality.
- Support the development coordination and implementation of projects to enhance the overall efficiency of operational procedures methods controls and performance.
- Compile and analyze operational data to identify and resolve business problems.
- Utilize and maintain available reporting systems. Participate in systems testing develop procedures/controls and provide recommendations for the ongoing improvement of the updated process.
- Provide leadership team with status updates on projects and issues.
- Communicate and recommend policy changes to achieve project objectives. Assist in documenting departmental procedures.
- Create and present reports and presentations to display operational data and propose business changes.
- Provide support to both internal departments and external entities by answering questions supplying information and training.
- Participate on special projects or workgroups as assigned.
- Proficient in current industry standard PC applications and systems including Microsoft Office.
Preferred Skills/Experience Optional but preferred skills/experience. Include:
- Effective analytical organizational planning and follow-up skills.
- Ability to work collaboratively in a team environment including remotely
- Effective verbal and written skills.
- Ability to exercise independent judgment meet deadlines and deliver on projects while working under limited supervision.
- Ability to work in a team setting and independently and under tight deadlines.
- Ability to build trust and relationships with internal and external customers.
- Ability to maintain confidentiality.
- Ability to work with a variety of variables where limited standardization exists.
- Resourceful problem solver with ability to formulate and execute plans efficiently and effectively.
- Effective analytical and problem-solving skills to identify evaluate recommend and implement changes to processes or procedures to address problems and improve departmental effectiveness.
- Organizational skills and ability to prioritize; must be able to coordinate multiple activities with varying timelines.
Education/Certifications Include:
- Bachelors Degree in a related field is preferred.
- Two (2) years of experience in a related field is required
TekWissen Group is an equal opportunity employer supporting workforce diversity.
Employment Type
Full-time
Key Skills
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