Customer Service Representative (Health Benefits Solutions)
Customer Service Representative (Health Benefits Solutions)
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Salary Not Disclosed
1 Vacancy
Job Description
POSITION: Customer Service Representative
FULLTIME: 10/6/25 -10/5/26
LOCATION: Jacksonville FL (onsite)
Pay: $21/HR
SCHEDULE:
Training Hours Monday through Friday 9am -5:30pm EST Will follow schedule selected at offer time once training is completed
Sunday - Thursday 8H 30Lunch- 12:30 PM - 9:00 PM
Sunday - Thursday 8H 30Lunch -12:30 PM - 9:00 PM
Monday - Friday 8H 30Lunch- 10:00 AM - 6:30 PM
Monday - Friday 8H 30Lunch- 10:30 AM - 7:00 PM
Monday - Friday 8H 30Lunch- 11:00 AM - 7:30 PM
Monday - Friday 8H 30Lunch- 11:30 AM - 8:00 PM
Monday - Friday 8H 30Lunch- 12:00 PM - 8:30 PM
Monday - Friday 8H 30Lunch- 12:30 PM - 9:00 PM
REQUIREMENT of 2 or more years of customer service experience and below skills.
Must possess the skills to navigate between multiple screens/systems and keep the client/internal partner fully engaged while quickly and accurately typing relevant notes and information
Computer Literacy and proficient in using Microsoft Outlook Word and PowerPoint is a REQUIREMENT
Ability to demonstrate flexibility and work well under pressure in a fast paced high call volume and constant changing call center environment
Strong communications skills great grammar and the ability to communicate with management peers and clients
Robust customer service skills and the ability to resolve and de-escalate difficult situations and prevent client dissatisfaction with respect and poise
Positive attitude that embracing coaching as an opportunity to improvement in current role
Ability to handle confidential matters and sensitive information in a responsible manner.
Ambitious and self-motivating
JOB DESCRIPTION:
Health Benefits Solutions serves consumers with Health Savings Accounts offered as part of employer sponsored benefit plans. Provides consumers with clear information on their accounts and guides them through various inquiries including but not limited to filing a claim ordering debit cards password resets suspending lost/stolen cards and locating statements.
Training Hours Monday through Friday 9am -5:30pm EST Will follow schedule selected at offer time once training is completed
WORKING CONDITIONS:
- May on occasion be exposed to loud sounds and distracting noise levels such as from office equipment.
- The ability to lift up to 30lbs
- Use of computers and technology
Here at Canon Recruiting People are our priority and we are committed to Include Diversity in every segment of who we are. It is only through our Diversity we are made a stronger organization and increase our ability to provide top tier candidates that our clients have come to know Canon for. We have an inclusive environment all employees are celebrated for their unique differences. The different perspectives and experiences of our workforce give us the competitive advantage that is essential for success in an ever-changing market. By promoting inclusion with the same enthusiasm we devote to quality and competency and using the experience from a diverse assortment of backgrounds and experiences Canon is able to improve the services and value we deliver to clients employees and customers. At Canon Diversification and Inclusiveness are much more than a corporate ambition; they are a critical component in our daily corporate life.
Canon Recruiting is committed to a diverse and inclusive workplace. Canon Recruiting is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.
The pay range for this position is listed above. Base pay information is based on market location.
We will consider for employment qualified applicants with arrest and conviction records. Our range of benefits may include health care and 401(k) savings plans.
For individuals with disabilities who would like to request an accommodation please email
Required Experience:
Unclear Seniority
Employment Type
Full Time
