Senior Manager, Software Engineering â Digital Technology GTM
Senior Manager, Software Engineering â Digital Technology GTM
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
ServiceNow is seeking a Senior Manager of Software Engineering to lead a team of engineers within our Digital Technology Go-To-Market (GTM) organization. This role is focused on delivering scalable intelligent platforms that enable our Marketing and Sales teams to drive customer engagement sales productivity and business growth.
You will be responsible for leading engineering execution collaborating with product and architecture teams and fostering a high-performance people-first culture. This is a hands-on leadership role for someone who thrives in a fast-paced innovation-driven environment and is passionate about challenging the status quo.
Key Responsibilities:
- Lead the development and delivery of GTM technology capabilities including marketing automation sales enablement and customer lifecycle platforms.
- Collaborate with Product Managers Architects and Business stakeholders to translate strategic goals into technical execution.
- Design and implement scalable secure and resilient systems using microservices APIs and public cloud infrastructure.
- Embed AI-first principles into engineering solutions to drive automation personalization and predictive insights.
- Support integration across CRM CPQ CLM EMS and Martech ecosystems.
- Champion CI/CD DevOps and agile practices to accelerate delivery and improve quality.
- Mentor and grow a team of engineers fostering a culture of inclusion innovation and continuous learning.
- Drive operational excellence and ensure alignment with business outcomes and customer needs.
Qualifications :
To be successful in this role you have:
- Experience in leveraging or critically thinking about how to integrate AI into work processes decision-making or problem-solving. This may include using AI-powered tools automating workflows analyzing AI-driven insights or exploring AIs potential impact on the function or industry.
- 10 years of experience in software engineering with 2 years in people leadership roles.
- Strong technical background in cloud-native development (AWS Azure GCP).
- Experience with API-first and microservices architecture integration patterns and distributed systems.
- Familiarity with CI/CD pipelines DevOps tooling and agile methodologies.
- Proven ability to collaborate cross-functionally and deliver results in a matrixed environment.
- Strong communication and stakeholder engagement skills.
- Passion for mentoring and developing engineering talent.
Preferred Qualifications:
- Experience with AI/ML platforms and embedding intelligence into GTM workflows.
- Familiarity with CRM and Martech ecosystems.
- Knowledge of the ServiceNow platform and solutions including workflow automation and data fabric capabilities.
- Background in data engineering or digital experience platforms.
- Strong results orientation and a mindset for challenging the status quo.
Why Join Us
At ServiceNow youll be part of a team thats redefining how we go to market. Youll work at the intersection of technology and business helping shape the future of customer engagement and sales transformation.
JV19
Additional Information :
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
