Consultant, Home Services, Internal
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Job Location:
Cape Town - South Africa
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Provides dedicated support to the branch network on Home Loan products by delivering product updates training criteria changes and acquisition tactics. The role is accountable for driving Home Loan sales through the branch channel while providing relationship management coordination and technical expertise to internal channels (e.g. Universal Bankers and Private Bankers). This includes monitoring performance ensuring service excellence and equipping internal teams with the knowledge and skills required to achieve sales targets and deliver a superior client experience.
Qualifications :
- Diploma (NQF 6) in Business Commerce Banking or a related field
Required Experience:
- 3-4 years proven experience in a banking and sales environment with exposure to Home Loans or Secured Lending
- Demonstrated track record in driving acquisition sales performance and client engagement within branch or private banking channels
- Experience in training coaching or upskilling financial services staff for example branch consultants or private bankers
- Knowledge of Home Loan processes credit assessment and risk management frameworks
- Familiarity with product-related systems and operational compliance standards within banking
Additional Information :
Behavioural Competencies:
- Adopting Practical Approaches
- Articulating Information & Documenting Facts
- Convincing People
- Interacting with People & Establishing Rapport
- Embracing Change
- Seizing Opportunities
Technical Competencies:
- Banking Process & Procedures
- Customer Acceptance & Review (Consumer Banking)
- Customer Understanding ( Consumer Banking)
- Financial Systems Administration
- Product Related Systems (Consumer Banking)
- Risk Identification
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Anti Money Laundering
- Dynamics AX
- Editorial
- Gems Jewellery
- Accounts Reconciliation
- Information Technology
About Company
Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients ... View more
