Product Support Intern
Product Support Intern
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Salary Not Disclosed
1 Vacancy
Job Description
Thales is a global technology leader trusted by governments institutions and enterprises to tackle their most demanding challenges. From quantum applications and artificial intelligence to cybersecurity and 6G innovation our solutions empower critical decisions rooted in human intelligence. Operating at the forefront of aerospace and space cybersecurity and digital identity were driven by a mission to build a future we can all trust.
In the Philippines Thales has been a trusted partner for over 20 years supporting key customers across civil aviation defence and digital identity and security sectors. From banking and telecommunications to government services Thales continues to provide solutions in technological advancements that bolster national security and enhance local defence capabilities.Imperva Product Support Intern
The time for Impervas Intern Program is here! Join our global Customer Success Team as a Product Support Intern for a 6-month paid internship that offers personal & professional development a collaborative community and countless learning opportunities to shape your overall growth.
Imperva is an analyst-recognized cybersecurity leaderchampioning the fight to secure data and applications wherever they reside. Once deployed our solutions proactively identify evaluate and eliminate current and emerging threats so you never have to choose between innovating for your customers and protecting what matters most.
Job Summary
The Product Support Intern is a self-starter looking for a unique growth opportunity. This intern will be responsible for an array of tasks and projects that will challenge inspire and pave the foundational building blocks of their career.
As a Product Support Intern you will:
- Respond to customer inquiries utilizing both phone and Service Now case management system
- Contribute to department attainment of organizational objectives and high customer satisfaction.
- Write and update knowledge base articles
- Gain experience working in Cybersecurity
- Observe analyze and propose process improvements suggestions and/or reports
Qualifications:
- Good analytical and problem-solving skills
- Strong written and verbal communication skills
- Ability to Document a Technical Issue for escalation
- Organized and able to manage multiple projects in a timely manner
- Displays excellent judgement maturity and enthusiasm
- Located in Manila so that you would be able to travel to work atleast 3 days a week
- Available to work full-time Monday-Friday
- Currently enrolled full-time in a Bachelors/Masters program pursuing a degree in cybersecurity computer science or other related IT degree.
Legal Notice
Imperva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin ancestry pregnancy age sexual orientation gender identity marital status protected veteran status medical condition or disability or any other characteristic protected by law.
At Thales were committed to fostering a workplace where respect trust collaboration and passion drive everything we do. Here youll feel empowered to bring your best self thrive in a supportive culture and love the work you do. Join us and be part of a team reimagining technology to create solutions that truly make a difference for a safer greener and more inclusive world.
Required Experience:
Intern
Employment Type
Full-Time
