Reservations Agent
Reservations Agent
Posted on :
15-08-2025
Employer Active
1 Vacancy
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Job Description
What youll do
- Manage new and existing individual rooms reservations through telephone email and website reservations.
- Anticipate needs and proactively provide solutions so that our guests expectations are not only met but exceeded.
- Keep an eye on our booking channels.
- Maximise revenue and identify sales opportunities.
- Work with corporate clients/bookers and agents.
- Anticipate needs and proactively provide solutions so that our guests expectations are not only met but exceeded.
- Communicate with the Front Office Team or Restaurants Teams to facilitate the guests stay.
- Work closely with Revenue Manager and sales team to ensure rooming list are correctly entered and revenue objectives are met.
What were looking for
- Individuals. Youre looking for a place where you can be you; no clones in suits here.
- Passion for hospitality whether thats a drink a meal an event or a bed for the night.
- Youre all about having a positive impact on the people you interact with leaving them with a memorable experience.
- Youre not precious. We leave our egos at the door and help get things done.
- Youre up for doing things differently and trying (almost) everything once.
- If we got stuck in a lift together wed have a good time and share a few laughs.
- You want to be part of a team that works hard supports each other and has fun along the way.
- A previous experience in hotel reservations is preferred but not mandatory its all about how you contribute to the team! We can teach you everything you need to know about the world of hotel reservations.
- Must be fluent in Spanish and English additional languages will be highly valuable.
- Youre great with computers and on the phone.
Additional Information :
Sus datos sern tratados por The Hoxton Poblenou (Middlebury Invest S.L.) para posibilitar su participacin en nuestro proceso de seleccin. Puede solicitar informacin adicional acerca del referido tratamiento o sobre el ejercicio de sus derechos entre otros de acceso rectificacin supresin oposicin o portabilidad dirigindose a: The Hoxton Poblenou Avda. Diagonal 205. 08018 Barcelona o a
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
Key Skills
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