Backoffice Analyst
Backoffice Analyst
Posted on :
26-08-2025
Employer Active
1 Vacancy
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Job Description
About CloudWalk:
We are not just another fintech unicorn. We are a pack of dreamers makers and tech enthusiasts building the future of payments. With millions of happy customers and a hunger for innovation were now expanding our neural network - literally and metaphorically.
As a member of the Backoffice team you are expected to be passionate about customer service and also technology. Your mission is to complete the customers accreditation as fast and as efficient as possible.
What Youll Be Doing:
- Work to provide an incredible customer experience;
- Receive and attend tasks about customers requested through Central Bank systems.
- Act as a creative problem solver in various situations;
- Address issues promptly and find effective solutions;
- Help out the customer support team with the current situation of specific merchants.
What Youll Need to Succeed:
- SQL knowledge;
- Practical experience with LLMs like ChatGPT;
- Data analysis with dashboards and spreadsheets;
- Excellent communication skills both written and verbal;
- Grit and ownership spirit;
- Strong analytical skills with logical reasoning;
- Big attention to details;
- Ability to keep learning new things while constantly improving what we are already good at;
- Fluent English;
- Excellent organizational abilities;
- Enthusiasm and passion for technology;
- Proactive attitude.
Join us at CloudWalk where were not just engineering solutions; were building a smarter AI-driven future for paymentstogether.
By applying for this position your data will be processed as per CloudWalks Privacy Policy that you can readhere in Portugueseandhere in English.
Required Experience:
IC
Employment Type
Full-Time
Key Skills
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