IT Service desk Analyst
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Job Location:
Hochtaunuskreis - Germany
Monthly Salary:
Not Disclosed
Posted on:
06-10-2025
Vacancies:
1 Vacancy
Job Summary
Role: Service desk Analyst - Italian and English speaking is must
Experience: 3 to 8 Yrs
Location: Italy ( Onsite )
Tasks
Service Desk Analyst (Italian)
Ø IT Interns with basic knowledge to create tickets in IT tools like Service Now
Ø Trainings can be provided for Ticketing tool.
Ø To create Service Now tickets
Ø Fluent in Local language : Italian
Requirements
Role Description
This is a full-time on-site role for a Service Desk Analyst located in Italy . The Service Desk Analyst will be responsible for providing technical support troubleshooting and customer support on a day-to-day basis. The role requires strong analytical skills and a focus on delivering exceptional customer service.
Qualifications
- Technical Support and Troubleshooting skills
- Analytical Skills
- Customer Support and Customer Service skills
- Excellent problem-solving abilities
- Strong communication and interpersonal skills
- Experience in IT helpdesk or customer service role
- Relevant technical certifications would be a plus
Key Skills
- Editorial
- Catering
- B2C
- Camp
- Computer Engineering
