Business Development Manager, Amazon Connect (Japan), Amazon Connect (CXE)
Business Development Manager, Amazon Connect (Japan), Amazon Connect (CXE)
Posted on :
26-08-2025
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1 Vacancy
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Job Description
Are you a customer-obsessed builder with a passion for helping customers achieve their full potential Do you have the business savvy Customer Experience background and sales skills necessary to help position AWS as the cloud provider of choice for customers Do you love building new strategic and data-driven businesses Join the Worldwide Specialist Organization (WWSO) CXE-Amazon Connect team as a Business Development Specialist!
The Worldwide Specialist Organization (WWSO) is part of AWS Sales Marketing and Global Services (SMGS) which is responsible for driving revenue adoption and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. We work backwards from our customers most complex and business critical problems to build and execute go-to- market plans that turn AWS ideas into multi-billion-dollar businesses. WWSO teams include business development specialist and technical solutions architecture. As part of WWSO youll provide expertise across the entire life cycle of an AWS customer initiative from developing ideas for new services to accelerating the adoption of established businesses. We pride ourselves on thinking big delivering exceptional results for our customers and working across AWS as #OneTeam.
A day in the life
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (inclusion & diversity) conferences inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.
About the team
Within WWSO this position is part of the Worldwide Specialist Team where you will lead the global GTM plan for Amazon Connect across Japan. You are a leader for specialists architects partners and account teams around the world and set direction and standards for how we solve customer problems in your domain. You partner with technical and business teams across AWS and bring the voice of the customer into our product development roadmap. The WW team sees the big picture and sets the plan so the worlds most customer obsessed technical teams can make history.
- 5 years of responding to requests for proposals (e.g. determining requirements matching requirements to technical approach and solutions developing solutions against requirements) experience
- Experience developing strategies that influence leadership decisions at the organizational level
- Experience managing programs across cross functional teams building processes and coordinating release schedules
- Fluency in Japanese and proficiency in English to engage with regional teams
- Experience interpreting data and making business recommendations
- Experience identifying negotiating and executing complex legal agreements
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
The Worldwide Specialist Organization (WWSO) is part of AWS Sales Marketing and Global Services (SMGS) which is responsible for driving revenue adoption and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. We work backwards from our customers most complex and business critical problems to build and execute go-to- market plans that turn AWS ideas into multi-billion-dollar businesses. WWSO teams include business development specialist and technical solutions architecture. As part of WWSO youll provide expertise across the entire life cycle of an AWS customer initiative from developing ideas for new services to accelerating the adoption of established businesses. We pride ourselves on thinking big delivering exceptional results for our customers and working across AWS as #OneTeam.
A day in the life
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (inclusion & diversity) conferences inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.
About the team
Within WWSO this position is part of the Worldwide Specialist Team where you will lead the global GTM plan for Amazon Connect across Japan. You are a leader for specialists architects partners and account teams around the world and set direction and standards for how we solve customer problems in your domain. You partner with technical and business teams across AWS and bring the voice of the customer into our product development roadmap. The WW team sees the big picture and sets the plan so the worlds most customer obsessed technical teams can make history.
- 5 years of responding to requests for proposals (e.g. determining requirements matching requirements to technical approach and solutions developing solutions against requirements) experience
- Experience developing strategies that influence leadership decisions at the organizational level
- Experience managing programs across cross functional teams building processes and coordinating release schedules
- Fluency in Japanese and proficiency in English to engage with regional teams
- Experience interpreting data and making business recommendations
- Experience identifying negotiating and executing complex legal agreements
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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