Quality Manager
Quality Manager
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Job Description
Job Description
Our client is one of the automotive manufacturers in Thailand with over 16 years of expertise.
The Quality Manager is responsible for overseeing all aspects of the companys quality management system and ensuring that all products and processes comply with internal and external quality standards. This role involves managing the quality control processes addressing customer complaints and maintaining continuous improvement efforts through the use of Six Sigma Kaizen and Lean methodologies. The Quality Manager will collaborate closely with cross-functional teams including Engineering Production Purchasing and Sales to achieve organizational goals while maintaining customer satisfaction and compliance with ISO 9001 IATF 16949 and VDA 6.3 standards.
Key Responsibilities:
- Leading the development implementation and continuous improvement of the companys Quality Management System (QMS) in alignment with ISO 9001 IATF 16949 and VDA 6.3 standards.
- Addressing customer complaints effectively by conducting thorough root cause analysis and implementing corrective and preventive actions (CAPA).
- Overseeing in-process quality control (QC) to ensure manufacturing processes meet quality specifications and comply with industry standards.
- Collaborating with Engineering Production Purchasing and Sales teams to ensure product quality is maintained at every stage of the process.
- Managing and leading the Quality Assurance team ensuring effective training development and performance management.
- Utilizing Six Sigma Kaizen and other continuous improvement methodologies to optimize processes reduce waste and improve overall product quality.
- Planning conducting and supporting internal and external audits to ensure adherence to quality standards. Ensuring timely closure of non-conformances.
- Providing regular reports to senior management regarding quality performance trends and issues related to product quality and customer satisfaction.
- Collaborating with the Purchasing team to ensure supplier quality performance and supporting supplier improvement initiatives.
- Proactively identifying potential risks related to product quality and implementing mitigation strategies to avoid non-conformances.
Qualifications:
- Bachelors degree in Engineering Quality Management or a related field.
- At least 5 years of experience in Quality Management with proven expertise in end-to-end quality processes including customer complaints in-process QC and quality system management.
- ISO 9001 IATF 16949 VDA 6.3 or similar quality management certifications.
- Proven experience in applying Six Sigma and Kaizen methodologies for process improvement.
- Strong leadership and team management skills with the ability to collaborate effectively across multiple departments.
- Deep understanding of quality tools and techniques including root cause analysis statistical process control (SPC) failure mode and effects analysis (FMEA) and corrective/preventive actions.
- Proficiency in English with strong communication and presentation skills both written and verbal.
Required Experience:
Manager
Employment Type
Full Time
