Chief Labor Relations Officer (Administrator IX)
Chief Labor Relations Officer (Administrator IX)
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Job Description
Minimum Entrance Requirements
This requisition will remain open until filled; however first consideration will be given to those applicants that apply within the first 14 days.
Current MassDOT employees should use their internal MassCareers account to apply.
All job applications must be submitted online through MassCareers to be considered.
Please provide a complete accurate and current resume / application for MassDOT to review in order to determine if your submitted materials meet the minimum entrance requirements for the position.
- For questions regarding the job posting please email the MassDOT Talent Acquisition Team at
- For general questions regarding MassDOT call the Human Resources Service Center at .
- For a disability-related reasonable accommodation or alternative application method call Lucy Bayard ADA Coordinator at .
Comprehensive Benefits
When you embark on a career with the Commonwealth you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you your loved ones and your future.
Want the specificsExplore our Employee Benefits and Rewards!
An Equal Opportunity / Affirmative Action minorities veterans and persons with disabilities are strongly encouraged to apply.
The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race religion color sex gender identity or expression sexual orientation age disability national origin veteran status or any other basis covered by appropriate law. Research suggests that qualified women Black Indigenous and Persons of Color (BIPOC) may self-select out of opportunities if they dont meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.
Tell us about a friend who might be interested in this job.All privacy rights will be protected.
Position Summary
The Chief Labor Relations Officer (CLRO) leads MassDOTs enterprise-wide labor relations strategy as a senior leader within the Human Resources Department. This role oversees the Center for Labor & Employee Relations (CLER) which includes labor and employee relations operations collective bargaining strategy administration of collective bargaining agreements and union relationship management.
The CLRO ensures that labor strategy aligns with organizational goals fosters workforce resilience and balances operational effectiveness with respectful constructive union engagement. The CLRO also drives process improvements policy alignment and compliance while serving as a trusted advisor to executive and senior management.
The CLER team includes the Assistant Director of CLER Chief Labor Negotiator CLER Manager and a team of Labor & Employee Relations Specialists. The CLRO reports directly to the Chief Human Resources Officer (CHRO) and follows a hybrid work schedule with an in-person presence of three (3) days per week at the State Transportation Building or other designated MassDOT locations.
Duties and Responsibilities
Strategic Labor Relationship Management Serve as MassDOTs primary relationship manager with union leadership. Foster transparent solutions-oriented labor-management dialogue and seek collaborative proactive resolutions that support both operational objectives and positive labor outcomes.
Stakeholder Engagement and Executive Consultation Build and maintain strong relationships with executive leadership Division Administrators Department Heads legal counsel HR leaders and external partners. Provide strategic guidance on contract interpretation discipline grievances risk mitigation and organizational change initiatives.
Process Modernization and Service Delivery Lead efforts to standardize document and improve core labor relations processes including grievances discipline and investigations. Collaborate with HR Business Partners and Centers of Expertise to streamline handoffs reduce delays and deliver responsive consistent labor services.
Advice and Consultation for Senior Managers Serve as a subject matter expert and consultative partner for senior managers and directors on the application of collective bargaining agreements. Develop practical solutions that honor contractual obligations while addressing business challenges. Works with senior level managers to provide general and specific guidance on collective bargaining agreements and their to identify solutions to management needs that are consistent with collective bargaining agreements and obligations.
Labor Negotiation Support Oversees the work of the Chief Labor Negotiator on Collective Bargaining to identify areas where collective bargaining agreements require modification to meet MassDOT to ensure integration of overall strategy between transactional (grievance arbitration and relationship work) and negotiating arms of CLER.
Skills Development and Staff Supervision Provide direct supervision and coaching to the CLER team. Develop individualized development plans identify internal and external training opportunities and support career progression and performance accountability across the unit.
Labor Relations Data Trends and Reporting Ensure consistent tracking and analysis of grievances case timelines and outcomes using LaborSoft. Use data to spot trends prevent recurrence and inform bargaining proposals or policy adjustments.
Pre-Hire Process
A finalist for this position must be able to pass a comprehensive background check including a criminal record check Department of Revenue (DOR) check and employment references.
About MassDOT
The Massachusetts Department of Transportation (MassDOT) is responsible for developing implementing and coordinating transportation policies and projects for the Commonwealth of Massachusetts and to efficiently plan design construct and maintain a safe statewide transportation system which effectively meets the transportation needs of the Commonwealth.
MassDOTs divisions include: Highway Aeronautics Registry of Motor Vehicles Rail & Transit and Planning & Enterprise Services. There are approximately 4500 employees that work across the addition the Massachusetts Bay Transportation Authority (MBTA) and Regional Transit Authorities (RTA) are subject to oversight by MassDOT.
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System Requirements
Required Experience:
Chief
Employment Type
Full-Time
